Survey: Custom Training Needed for Property Management
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Survey Finds Custom Training Content a Top Need for Property Management Companies

Posted on August 7, 2017 by Grace Hill

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Survey Finds Custom Training Content a Top Need for Property Management Companies

 

A recent survey conducted by Grace Hill found that one of the top needs for property management companies is custom training content. Survey participants ranked “content specifically tailored to employees’ needs” their second highest training need, second only to “fast, easy, effective on-boarding training.” The survey reveals that companies are increasingly looking for more tailored and relevant training content that matches the specific needs of their diverse employee groups.

 

In addition, 39% of Training Administrators surveyed reported “developing content that meets the needs of the company” the contribution they are most proud of. However, 58% do not currently upload content into their learning management system (LMS), despite content development being a top area of pride. Clearly, using custom content in their LMS is a major opportunity for property management companies.

 

Even on-boarding training (the top need cited by survey participants) can benefit from customization. While fast initiation into such essential subjects as safety and compliance is critical to effective on-boarding, so is an introduction to specific company policies and procedures. On-boarding is the best time to familiarize employees with property-specific information and practices. And in an industry with turnover rates as high as 19% (for leasing professionals) a good onboarding process is critical.

 

For more insights into the training practices, challenges and opportunities of the property management industry, download the full 2017 Multifamily Training Benchmark Report.

Grace Hill’s marketing content team aims to create informative resources that help multifamily and commercial industry professionals elevate their performance. From blog posts and ebooks to infographics, checklists and webinars, the Grace Hill team has a singular focus: creating meaningful and engaging content that resonates with real estate professionals across the industry.    However, what makes Grace Hill so unique is the range of collective experience and collaborative spirit of its marketing content team. A group of talented writers with expertise in the real estate industry, overall management effectiveness, marketing strategy, and operational efficiency, the team provides new ideas to take performance to the next level. As a thought leader, Grace Hill's content team constantly pushes the envelope, experimenting with new resources and tools to keep industry professionals ahead of the curve.  Whether you're a seasoned pro or just starting out in the real estate industry, the content team at Grace Hill is creating resources to help you succeed. Learn more about Grace Hill on LinkedIn.

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