Are you equipped to comply with the new Fair Housing landscape? Join Grace Hill’s Jessica Fern-Kirkland, Senior Director of Multifamily Product, and our panel of experts to cover top trending headlines like COVID-related disabilities, sexual harassment, and more — featuring Fair Housing attorney Brian Adkins, Senior Counsel at Buchalter; Susan Weston, Speaker and NAAEI Senior Faculty; and service team trainer Mark Cukro, President, Plus One Consulting. Nothing is off-limits in this conversation to promote better compliance!
- Learn how sexual harassment fits into Fair Housing by learning how to identify and address it and understanding our duty to provide harassment-free environments.
- Understand how COVID-related long-term illness is viewed through the lens of Fair Housing and the implications of how it may become elevated and recognized as a disability.
- Get updated on trending topics in Fair Housing such as assistance animals, maintenance’s impact on habitability claims, ADA “drive-by” claims on websites, and more.
Explore more industry tools and insights here:
5 Ways To Support Women in Multifamily
Whether they are property managers, C-suite executives, or investors, women bring unique perspectives and skills to multifamily workplaces. Even so, women face numerous challenges, like gender bias, harassment, and discrimination. If we break down these barriers, the multifamily industry can become more equitable and prosperous. Keep reading to uncover five ways to support women working… Read More »
Retaining and Attracting Tenants in Today’s Tough Office Market
COVID-19 has upended U.S. property markets in many ways, but three years after the pandemic began, the commercial office segment is taking the biggest hit. While almost every property type is experiencing its own challenges, the office sector is seeing the greatest long-term threat to tenant demand. Older buildings are the most vulnerable to occupancy… Read More »
Prepare Now For Spring Disasters And Avoid Panic: 5 Things You Need To Do Now
Spring is quickly approaching, and with it — selling season! Hooray! While we look forward to those warmer, sunnier days that often bring an influx of prospects, now is the time to prepare your property and people for the busy days ahead. As a multifamily property manager, it’s your responsibility to make sure your property… Read More »
Proven Customer Service Strategies to Make Your Apartment Tours Memorable
Simple, strategic shifts that help shine a positive light on your communities Customer service. It’s the secret sauce that can turn a prospect from potential to SOLD! And while there are many factors to consider in the rental sales process, if you allow subpar customer service to persist at your properties, you’ll soon find yourself… Read More »
KPI Pitfalls: 5 Mistakes CRE Leaders Should Avoid
Are your KPIs delivering the accurate and actionable insights you need to improve business performance? Key performance indicators (KPIs) play a critical role in a CRE leader’s ability to track and measure performance. And because of that, information abounds as to what you should measure and why. But if you’re not careful, your KPIs… Read More »
Takin’ It Back to Basics: 3 Steps To Drive Your Team To Succeed in 2023
The new year is here, filled with promise and expectation for all that is to come. While challenges remain, there is something a bit magical about entering a new year. It’s an opportunity to take stock, reevaluate, and then shift to new ways of thinking and working. Change can be hard, but it’s not always… Read More »
Top 10 Tips for Effective Employee Training and Development
For all the work that goes into attracting qualified candidates, it’s natural to feel tapped out when it comes to expanding or improving your employee training and development programs. However, take note because there are important changes you can make that require minimal effort to implement. While many factors are at play in retaining top… Read More »
The Importance of a Strong and Secure Password
You may think that having a strong, secure password for your online accounts is obvious, but not everyone follows cybersecurity guidelines when it comes to creating passwords. Every year, research firms collect data on the most commonly used passwords. And year after year the data show that, in general, people are using the same weak,… Read More »
