How Self-Guided Tours Benefit Renters At the onset of the pandemic, property managers were forced to find alternatives to traditional leasing, and virtual leasing became the clear front-runner. Now that offices have opened up and people better understand the virus, self-guided tours are becoming more popular. The increased convenience and comfort of self-guided tours… Read More »
New Florida-Specific Human Trafficking Training & Policy Grace Hill has partnered with NAAEI and iEmpathize to create a new course that educates Florida multifamily employees on the dangers, signs, and prevention tactics of human trafficking. The new course is approved by the Florida Department of Business and Professional Regulation (DBPR) to meet Florida’s new… Read More »
Strategies to ensure your organization’s shift to virtual leasing is successful now and later.
Even during the most severe COVID-19 quarantine lockdowns, onsite teams have never stopped working to keep their communities safe. SightPlan CEO Terry Danner is celebrating these everyday frontline heroes in the groundbreaking video series, “Back to Work with Terry Danner.” Grace Hill is delighted to partner with SightPlan and HD Supply to share this journey… Read More »
The new Vision 2020 Course Builder is now live! We moved over 25,000 courses from the legacy course player and relaunched them into the New Course Player alongside the New Course Builder launch. It’s now more intuitive and easy to build custom courseware inside Vision with features like: Drag-and-drop course building (documents, links, videos, HTML… Read More »
On June 15, the Supreme Court ruled that LGBT employees are protected under Title VII of the Civil Rights Act of 1964. Over the past few weeks, we at Grace Hill have carefully reviewed our courses. Minor but important updates about Title VII are being made to the following compliance courses to ensure they accurately… Read More »
We are excited to announce that Validate mystery shopping is once again available onsite to assess both self-guided and agent-led tours.
Grace Hill’s new course builder makes building custom courses easier than ever.
Tips for establishing your strategy on rent collection, late fees, and evictions upon reopening.
Stragies for balancing resident satisfaction and safety when resuming amenity and maintenance services.
A new series of free articles and tools that help multifamily companies balance safety, resident satisfaction, company viability, and legal compliance while reopening
Strategies for maintaining an excellent customer experience regardless of whether the leasing is done virtually or in-person.