Small Business

Grace Hill Introduces the First Property Performance Management Solution for Companies Under 2,000 Units

By Amy McClellan / April 1, 2021 / Comments Off on Grace Hill Introduces the First Property Performance Management Solution for Companies Under 2,000 Units

Grace Hill Introduces the First Property Performance Management Solution for Companies Under 2,000 Units    For the first time in Multifamily, there is an affordable performance management solution that addresses the specific policy, training, and assessment needs of the under 2,000-unit market and 10 or fewer properties. Success Bundle from Grace Hill allows you to… Read More »

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Getting the Most Out of Your Mystery Shops

By Amy McClellan / December 9, 2020 / Comments Off on Getting the Most Out of Your Mystery Shops

In the recent AIM Conference webinar “Take a Journey Through the Eyes of a Renter,” leading apartment professionals discussed how to keep mystery shopping effective and relevant to today’s leasing environment. Webinar participants Jessica Fern, Director of Training and Development, FPI Management; Joy Zalaznick, Director of Training and Development, Kettler Enterprises; and Darcey Forbes, Senior… Read More »

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Assessing Leasing Performance in a Virtual World

By Amy McClellan / December 8, 2020 / Comments Off on Assessing Leasing Performance in a Virtual World

New Validate Reporting Enhancements   Building leasing excellence in a virtual environment has been a top priority for Grace Hill this year. When COVID-19 hit, we swiftly produced the Virtual Leasing webinar series, new Virtual Leasing courses in Vision 2020, and new PolicyPartner Virtual Leasing policies. Those courses and policies have helped over 13,000 learners… Read More »

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New Diversity, Equity & Inclusion (DEI) Training from Grace Hill

By Amy McClellan / November 16, 2020 / Comments Off on New Diversity, Equity & Inclusion (DEI) Training from Grace Hill

New Diversity, Equity & Inclusion (DEI) Training from Grace Hill   As the national conversation on DEI evolves and remains top of mind for organizations in the multifamily housing industry, Grace Hill is introducing a series of new courses that address racism and racial bias head-on. These courses provide a foundational understanding of the issues… Read More »

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New Florida-Specific Human Trafficking Training & Policy

By Amy McClellan / October 27, 2020 / Comments Off on New Florida-Specific Human Trafficking Training & Policy

New Florida-Specific Human Trafficking Training & Policy   Grace Hill has partnered with NAAEI and iEmpathize to create a new course that educates Florida multifamily employees on the dangers, signs, and prevention tactics of human trafficking. The new course is approved by the Florida Department of Business and Professional Regulation (DBPR) to meet Florida’s new… Read More »

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