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Gumenick Properties Uses Grace Hill’s Full Talent Management Solution to Exceed Industry Performance Averages

By Amy McClellan / February 7, 2021 / Comments Off on Gumenick Properties Uses Grace Hill’s Full Talent Management Solution to Exceed Industry Performance Averages

Gumenick Properties Uses Grace Hill’s Full Talent Management Solution to Exceed Industry Performance Averages   Gumenick Properties is an award-winning real estate development and management company with operations throughout the Southeast. Using Grace Hill’s full Talent Performance Loop™, including PolicyPartner, Vision, Validate, and KingsleySurveys, the company has elevated property and portfolio performance to outperform industry… Read More »

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Getting the Most Out of Your Mystery Shops

By Amy McClellan / December 9, 2020 / Comments Off on Getting the Most Out of Your Mystery Shops

In the recent AIM Conference webinar “Take a Journey Through the Eyes of a Renter,” leading apartment professionals discussed how to keep mystery shopping effective and relevant to today’s leasing environment. Webinar participants Jessica Fern, Director of Training and Development, FPI Management; Joy Zalaznick, Director of Training and Development, Kettler Enterprises; and Darcey Forbes, Senior… Read More »

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Assessing Leasing Performance in a Virtual World

By Amy McClellan / December 8, 2020 / Comments Off on Assessing Leasing Performance in a Virtual World

New Validate Reporting Enhancements   Building leasing excellence in a virtual environment has been a top priority for Grace Hill this year. When COVID-19 hit, we swiftly produced the Virtual Leasing webinar series, new Virtual Leasing courses in Vision 2020, and new PolicyPartner Virtual Leasing policies. Those courses and policies have helped over 13,000 learners… Read More »

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How Self-Guided Tours Benefit Renters

By Amy McClellan / November 11, 2020 / Comments Off on How Self-Guided Tours Benefit Renters

How Self-Guided Tours Benefit Renters   At the onset of the pandemic, property managers were forced to find alternatives to traditional leasing, and virtual leasing became the clear front-runner. Now that offices have opened up and people better understand the virus, self-guided tours are becoming more popular. The increased convenience and comfort of self-guided tours… Read More »

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Validate Resumes Mystery Shopping for Onsite Tours

By Amy McClellan / July 16, 2020 / 0 Comments

We are excited to announce that Validate mystery shopping is once again available onsite to assess both self-guided and agent-led tours.

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