Archives: Support

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General Questions

Select the Issue: What site should my company use to login? Can I sign up for courses / how do I sign up for courses? How to clear your cache, cookies and/or browser history. Related Questions.   What site should my employees use to login? Your company has a unique URL through which your employees should …

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General Questions

Select the Issue: How do I use the Facebook widget from my learning center? How do I view announcements? How do I dismiss announcements? How do I use My Resources? How to use or print the event calendar How to clear your cache, cookies and/or browser history Related Questions.   How do I use the …

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Getting Started

Select the Issue: What browser should I use? What software do I need?  How do I create an account on my company’s VisionX site? Any firewall or proxy server information I should know? How do I ensure I get Grace Hill emails? Related Questions.   What browser should I use? Check out our Systems Requirements …

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How should a learner contact Grace Hill?

  How do I contact Grace Hill? You may contact us by: Phone: (866) 472-2344, Mon-Fri 8:00 am-7:00 pm EST Click Here to Submit a Support Ticket   Back to top  

Questions about your Transcript?

Select the Issue: How do I access my transcript? How do I print my transcript or individual course completion?  How do I email my transcript or individual course completion?  Related Questions.     How do I access my transcript?  From your Learning Center Dashboard, locate the “My Achievements” link at the top of the page. …

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Trouble logging in? Part 1

Select the Issue: Forgot your username/password? The password you entered was incorrect. The username you entered cannot be identified. I don’t know my VisionX URL Related Questions.   Forgot your username or password? Please follow these steps if you have forgotten your username or password: Click the “Recover Username and Password” link and enter your …

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