COVID-19 Archives - Grace Hill

COVID-19

Training & Policies To Review Prior to Vaccine Mandate Implementation

By Grace Hill / September 30, 2021 / Comments Off on Training & Policies To Review Prior to Vaccine Mandate Implementation

Last week we discussed actions property management employers can take while waiting for the new federal vaccine mandate to be finalized. As we mentioned, the mandate will likely impact many of your organization’s processes, such as recordkeeping, confidentiality, reasonable accommodations, and more. While it’s too soon to implement a vaccine policy, now is a great… Read More »

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Implementing the New Federal Vaccine Mandate. An Action Plan for Employers

By Stephanie Anderson / September 21, 2021 / Comments Off on Implementing the New Federal Vaccine Mandate. An Action Plan for Employers

To contain the recent surge in COVID-19 cases, President Biden has proposed a new federal vaccine mandate applicable to certain businesses. The mandate includes the strictest vaccination requirements yet imposed and could affect almost two-thirds of the American workforce, including the property management industry.  While the mandate isn’t anticipated to go into effect for several… Read More »

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Getting the Most Out of Your Mystery Shops

By Grace Hill / December 9, 2020 / Comments Off on Getting the Most Out of Your Mystery Shops

In the recent AIM Conference webinar “Take a Journey Through the Eyes of a Renter,” leading apartment professionals discussed how to keep mystery shopping effective and relevant to today’s leasing environment. Webinar participants Jessica Fern, Director of Training and Development, FPI Management; Joy Zalaznick, Director of Training and Development, Kettler Enterprises; and Darcey Forbes, Senior… Read More »

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How Self-Guided Tours Benefit Renters

By Grace Hill / November 11, 2020 / Comments Off on How Self-Guided Tours Benefit Renters

How Self-Guided Tours Benefit Renters   At the onset of the pandemic, property managers were forced to find alternatives to traditional leasing, and virtual leasing became the clear front-runner. Now that offices have opened up and people better understand the virus, self-guided tours are becoming more popular. The increased convenience and comfort of self-guided tours… Read More »

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Back to Work with Terry Danner

By Grace Hill / August 20, 2020 / Comments Off on Back to Work with Terry Danner

Even during the most severe COVID-19 quarantine lockdowns, onsite teams have never stopped working to keep their communities safe. SightPlan CEO Terry Danner is celebrating these everyday frontline heroes in the groundbreaking video series, “Back to Work with Terry Danner.” Grace Hill is delighted to partner with  SightPlan and HD Supply to share this journey… Read More »

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Reopening Multifamily Part 4: Handling Rent Collection, Late Fees & Evictions

By Grace Hill / May 29, 2020 / 0 Comments

Tips for establishing your strategy on rent collection, late fees, and evictions upon reopening.

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Reopening Multifamily Part 3: Resuming Amenity and Maintenance Services

By Grace Hill / May 29, 2020 / 0 Comments

Stragies for balancing resident satisfaction and safety when resuming amenity and maintenance services.

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Reopening Multifamily: Strategic Response Series Part 1 – Reducing Liability Risk

By Grace Hill / May 26, 2020 / 0 Comments

A new series of free articles and tools that help multifamily companies balance safety, resident satisfaction, company viability, and legal compliance while reopening

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Reopening Multifamily: Strategic Response Series Part 2 – Establishing New Leasing Practices

By Grace Hill / May 26, 2020 / 0 Comments

Strategies for maintaining an excellent customer experience regardless of whether the leasing is done virtually or in-person.

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Is Your Virtual Leasing Experience Converting to Sales?

By Grace Hill / April 27, 2020 / 0 Comments

Top reasons why your virtual leasing program may not be living up to its full profit potential.

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COVID-19: Guidance in Multifamily Publications

By Grace Hill / March 27, 2020 / 0 Comments

A roundup of articles offering solid advice on how property management companies can maintain safety and stability in these uncertain times.

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