Customer Support
The market is softening and experts believe this will be the most competitive leasing season in recent years. With more inventory now available, renters have many options and competition is high. Is your team prepared to provide an experience that sets your property apart from the rest?
Training and mystery shopping programs help set your team up for success by ensuring you are delivering a memorable experience for each prospect who visits your community.
Learning Objectives
Creating positive, consistent experiences
Proactive vs. targeted mystery shops
Elevating and refreshing your teams skills