Executing a successful resident survey involves more than just knowing the right questions to ask. Translating your responses into actionable insights is what really moves the needle. Our on-demand portal includes intuitive dashboards, benchmarks, and robust reports that identify performance gaps, highlight your competitive advantages, and help you prioritize investments that reduce turnover. Plus, you’ll have a dedicated team of experts that present key findings with relevant benchmarks and recommendations to maximize your performance.
Uncover the Data You Need. Drive the Results You Want.
On-Demand Portal
Summary Email Digests
Detailed Results Reports
Consultative Results Presentation
Visual dashboards make it easy to uncover opportunities.
- Understand resident engagement with relevant benchmarks and KPIs.
- Connect poor survey ratings to specific property performance areas.
- Make investments that matter most to your residents.
Proactive email alerts keep you informed.
- Receive time-sensitive results with email alert notifications and push reporting capabilities.
- Respond immediately to concerns and develop solutions before it’s too late.
In-depth assessment reports make sharing results easy.
- Review survey results for your properties and portfolio, along with key drivers of the data.
- Compare your results to relevant Kingsley Index benchmarks to understand how you stack up to your peers.
- Support ESG initiatives with our trusted third party engagement program reporting.
Receive a custom results presentation with industry experts.
- Understand correlations within your data across properties, different management teams, and service providers.
- Receive industry insights, detailed comparisons, and strategic recommendations.
- Create meaningful action plans with our experts that will increase overall resident satisfaction and property performance.
Download this free, digital brochure to learn more about KingsleySurveys online portal and reporting.
Critical Insights Proven To Improve Overall Portfolio Performance
Accurately Measure Engagement
Increase Renewal Rates
Mitigate High Turnover Costs
The Kingsley Index
Trusted Industry Benchmarking
- Gain a realistic assessment of resident and employee satisfaction.
- Receive an unbiased perspective of portfolio performance compared to your competitors.
- Customize your Kingsley Index for strategic benchmarks of similar properties.
- Compare yourself to accurate benchmarks by property type, asset class, and geography.
Want to know more?
Contact our team of survey experts today!
Resident Survey Program
Capture actionable insights on customer experience throughout the resident lifecycle with prospect, move-in, work order, pre-renewal, and move-out surveys from Grace Hill!
Employee Survey Program
Grace Hill offers annual employee surveys that help multifamily companies improve employee engagement, productivity, and loyalty.