Gain Critical Insights. Save Critical Time. - Grace Hill

Gain Critical Insights. Save Critical Time.

KingsleySurveys includes the analytics, reporting, and industry expertise you need to improve performance.

Executing a successful resident survey involves more than just knowing the right questions to ask. Translating your responses into actionable insights is what really moves the needle. Our on-demand portal includes intuitive dashboards, benchmarks, and robust reports that identify performance gaps, highlight your competitive advantages, and help you prioritize investments that reduce turnover. Plus, you’ll have a dedicated team of experts that present key findings with relevant benchmarks and recommendations to maximize your performance. 

Uncover the Data You Need. Drive the Results You Want.

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On-Demand Portal

Summary Email Digests Kingsley Surveys

Summary Email Digests

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Detailed Results Reports

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Consultative Results Presentation

Visual dashboards make it easy to uncover opportunities.

  • Understand resident engagement with relevant benchmarks and KPIs.
  • Connect poor survey ratings to specific property performance areas.
  • Make investments that matter most to your residents.
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Proactive email alerts keep you informed.

Proactive email alerts keep you informed.

  • Receive time-sensitive results with email alert notifications and push reporting capabilities.
  • Respond immediately to concerns and develop solutions before it’s too late.

In-depth assessment reports make sharing results easy.

  • Review survey results for your properties and portfolio, along with key drivers of the data.
  • Compare your results to relevant Kingsley Index benchmarks to understand how you stack up to your peers.
  • Support ESG initiatives with our trusted third party engagement program reporting.
In-depth assessment reports make sharing results easy.
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Receive a custom results presentation with industry experts.

  • Understand correlations within your data across properties, different management teams, and service providers.
  • Receive industry insights, detailed comparisons, and strategic recommendations.
  • Create meaningful action plans with our experts that will increase overall resident satisfaction and property performance.
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Download this free, digital brochure to learn more about KingsleySurveys online portal and reporting.

Critical Insights Proven To Improve Overall Portfolio Performance

Accurately Measure Engagement

Accurately Measure Engagement

Circle Icons_Inscrease Renewal Rates

Increase Renewal Rates


Circle Icons_Mitigate High Turnover Costs

Mitigate High Turnover Costs

The Kingsley Index
Trusted Industry Benchmarking

  • Gain a realistic assessment of resident and employee satisfaction.
  • Receive an unbiased perspective of portfolio performance compared to your competitors.
  • Customize your Kingsley Index for strategic benchmarks of similar properties. 
  • Compare yourself to accurate benchmarks by property type, asset class, and geography.
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Want to know more?

Contact our team of survey experts today!

Resident Surveys

Resident Survey Program

Capture actionable insights on customer experience throughout the resident lifecycle with prospect, move-in, work order, pre-renewal, and move-out surveys from Grace Hill!

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Employee Survey Program

Grace Hill offers annual employee surveys that help multifamily companies improve employee engagement, productivity, and loyalty. 

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