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Grace Hill Mystery Shopping Solutions

Watch this video to learn more about our easy-to-administer mystery shopping programs, designed specifically for multifamily property managers like you!

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FAQ Series: How To Make Time for Training in Property Management — Part 3, Prepare To Prioritize

The third and final step of making time for training is where the magic happens – keeping the training appointment with respect, reward and reassessment.

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Driving Resident Engagement With Genuine Stories

In today’s hyper-connected world, authenticity is the currency of trust — and that’s earned through the voices of real people. User-generated content (UGC) is a cornerstone of compelling storytelling, offering a unique blend of relatability and impact. The importance of resident-driven narratives in fostering vibrant, connected communities cannot be overstated. From building trust to sparking…

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Advice for Multifamily Professionals: What You Need to Know About Recruiting Top Talent

Jump to a Section Craft a Strong Employer Brand Use Data to Guide Recruitment Strategies Be Tailored and Targeted Deliver a Streamlined and Transparent Recruitment Process Ready To Meet Your Recruitment Goals? The multifamily industry is dynamic and competitive, and one of its most persistent challenges is recruiting top talent. High employee turnover rates and…

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