In the multifamily industry, it can be hard to provide the ongoing training your team needs to develop their skills and grow their career. Grace Hill understands that employee training requirements can vary based on the characteristics of your portfolio or your company, which is why we offer flexible training options to meet your unique needs.
PerformanceHQ is our training platform, and it is conveniently priced by the unit. Our LMS includes a buildable library of courses with transparent pricing that fits your budget, so you won’t worry about getting nickel-and-dimed or finding hidden fees on your invoice. Whether you are a growing organization with less than 500 units or a national brand with locations across the country, our flexible pricing structure ensures you can provide a comprehensive learning experience that empowers your team to be successful.
Industry-Specific Training Courses and Elective Packages
Essentials
The Essentials Catalog takes the guesswork out of building your training program and provides the critical skills your employees need to successfully manage your property, take care of residents, and stay compliant.
Access 270+ courses covering important topics like:
- Compliance & Social Responsibility
- Crisis Management
- Customer Service
- DEI
- Fair Housing
- Human Resources
- Human Trafficking
- Leadership
- Leasing & Marketing
- Maintenance
- Mental Health & Wellness
- People Skills
- Professional Skills
- Property Operations
- Safety

Elective Series
Customize your training program with additional courses from our Electives bundles. From leadership and risk management to sales and reputation management, we have supplemental courses to help build rock star property management teams.


SkillCat Mobile Maintenance Training
Grace Hill’s partnership provides a curated catalog of maintenance training designed to mimic hands-on experience. These courses are conveniently accessed through the SkillCat mobile app and can be purchased as a stand-alone solution for your maintenance teams or in combination with the Grace Hill training platform.
Minimize Risk With Award-Winning Training
Learn how our comprehensive property management training helps you educate employees, satisfy residents, and reduce risk in your organization.
Flexible Implementation Options to Fit Your Budget
We offer different levels of implementation support to ensure a smooth rollout of your new training solution.
Standard
Standard Implementation
Implement our industry-specific training program for your team with predetermined training paths that fit your needs. With our Standard Implementation in PerformanceHQ, you’ll be up and running in just 21 to 30 days.

Customized
Customized Implementation
Lean on our experts to ensure a smooth and successful training program launch in 30 to 45 days. When you choose our customized implementation, we help develop learning paths that are tailored to meet your organization’s unique learning goals.

SkillCat
SkillCat Implementation
Whether your goal is to elevate overall skills or help your techs troubleshoot difficult repairs, our seamless onboarding process quickly provides access to SkillCat’s powerful mobile app in just 2-3 weeks.

Frequently Asked Questions
Grace Hill’s Training solution has scalable pricing designed to fit your business — and your budget. Our simplified Small Business Solution starts at less than $200 per month for organizations managing fewer than 500 total units. However, most clients opt for our Essentials Catalog along with popular elective series like Cybersecurity and Leadership.
Plus, our flexible solution and transparent per-unit pricing make it easy to adapt if you add properties or need additional electives. Based on your current operation and unit count, our team will suggest a course library to successfully develop your team and protect your property — without busting your budget.
Grace Hill’s learning and development experts thoughtfully designed our course catalogs to include the topics and detailed content that multifamily professionals need, so we do not sell individual courses. Plus, PerformanceHQ includes advanced learning management features that help engage your team and make learning fun.
Companies that want to purchase individual credentials and CECs can do so through Visto. However, most clients prefer a more comprehensive approach to their employee development strategy. Grace Hill’s course content is the top choice for multifamily trainers focused on retaining talent and reducing risk; plus our award-winning solution saves admins valuable time and effort managing their employee development.
It is easy and affordable to get started with Grace Hill’s comprehensive training solution. Our implementation pricing is based on the package you select and the number of units in your portfolio. The standard implementation package starts below $1,000 for clients managing 2,000 units or less.
If your organization needs a more tailored onboarding process, our customized implementation package starts at $3,500 and includes learning paths designed to fit your company’s specific learning needs. Both packages include the resources and proven onboarding process your team needs to launch a successful training program.
There is no implementation fee for the SkillCat mobile maintenance training.
Many multifamily operators have portfolios that span multiple states, so Grace Hill's training and policies are generally based on federal regulations and are not state-specific.
However, we do offer some content that is designed to meet state-specific requirements, like our Human Trafficking course, our state-specific Sexual Harassment content, and state-specific Fair Housing approvals from Virginia's Department of Professional & Occupational Regulation (DPOR) and Texas Department of Housing & Community Affairs (TDHCA).
Yes! Grace Hill is an NAA Alliance partner and our Training platform includes more than 40 NAAEI-approved courses. These courses can count for 50% of the annual CECs required to maintain NAA credentials. In fact, with an average cost of $120 per CEC, Grace Hill’s Training can save you up to $500 per year! Calculate your savings here.
Yes, all Grace Hill products require a contract under our Master Services Agreement (MSA), which helps ensure a smooth partnership and clear expectations for both parties. Our standard contract length is a minimum of 12 months, though multi-year options are available, which can help secure your rate.
Currently, we do not offer month-to-month terms, as a set contract period allows us to plan resources effectively and invest in continuous product improvements for our clients.
Ready to get started?
Talk to our learning experts today to learn more about our Training solution in PerformanceHQ and how we can help build a program that is right for your organization!
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