Get started with Validate with a video mystery shop - Grace Hill
GH _ Validate (1)

Seeing Is Believing

Get started with Validate with a video mystery shop — on us!

Request a Demo

We are so confident your experience with Validate mystery shopping will be a game changer for your business; we are including one free* with purchase!

See your property and team through the eyes of your prospects and residents with Validate from Grace Hill, an easy-to-administer, discrete mystery shopping program designed specifically for multifamily property managers like you.

Our highly trained multifamily mystery shoppers are standing by, ready to deliver unbiased performance evaluations based on their recorded experience. With more than 8,000 shops completed quarterly and a 99% on-time completion rate, you are sure to meet your performance evaluation goals!

Gain Actionable Insights With a FREE Video Shop!

Validate provides clear, actionable insights that help:

  • Drive performance improvement
  • Boost customer satisfaction
  • Deliver a more consistent experience
  • Increase move-ins and renewals

“Validate helps me see where employees are hitting the mark and where they are missing the mark so I can target training instead of wasting my time and theirs on skills they’re already good at.”

- Elaine Kozloski, Director of Training

Contact us today to request a demo and speak with an expert to help you build the program that will best fit your business!

*New Validate customers only. Offer includes one (1) free video shop with purchase of a la carte or quarterly shop program. Must meet minimum purchase requirements. Cannot be exchanged for a different shop type. Limit one per organization. Grace Hill reserves the right to choose the shop market and location to ensure availability.

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