Success Story: RangeWater Real Estate
Resources

SUCCESS STORY VIDEO

RangeWater Real Estate's Secret to Success

How Integrated, Industry-Specific Solutions Helped Save Time and Improve Talent

In this short video, Dana Hill, Senior Director of Engagement at RangeWater Real Estate, shares how the full suite of Grace Hill solutions — training, policy management, surveys, and mystery shopping — empowers their team through ongoing education and proactive assessment. The result? RangeWater improves operations, saves valuable time and money, and enhances the talent within their organization, setting them up for continued success.

Policy, Training, and Assessment Solutions That Drive Performance

Surveys

Surveys

The link between satisfaction and renewals is undeniable, but gathering unbiased feedback from employees and residents can be challenging. KingsleySurveys has comprehensive survey tools that real estate organizations have trusted for 35 years.

We understand your organization’s challenges and can help you seamlessly capture the data you need to improve overall performance. Our survey solutions and robust reporting make it easy to analyze resident and employee sentiments, along with in-house experts who can help translate the results into actionable insights.

Surveys

Training

Training

Grace Hill is trusted by more than 2,300 companies, so you can be confident that you’ll have what you need to educate employees and reduce risk in your organization.

Plus, our award-winning training content is comprehensive, and our Learning Management System (LMS) is easy to administer, so you can focus on what matters most — developing employees and satisfying residents!

Smiling asian businesswoman at office
asian, away, business, businesswoman, casuals, chinese, creative, desk, entrepreneur, female, freelancer, happy, indoors, laptop, lifestyles, looking, manager, mature, mixed race, modern, occupation, office, one, people, person, professional, sitting, smiling, table, technology, woman, working
Woman sitting at the desk with laptop looking away and smiling. Asian woman in casuals at office.

Policies

Policies

Grace Hill has helped multifamily organizations customize, distribute, and maintain policies for more than 25 years. Empower your team with comprehensive, industry-specific policies accessed through PerformanceHQ, our new technology platform.

Mitigate risk by ensuring everyone understands your expectations and can easily access up-to-date policies at any time, on any device. Plus, new, advanced features increase employee engagement and policy compliance with less administrative time and effort.

_Policy Partner

Mystery Shopping

Mystery Shopping

As a property manager, you want to provide prospective residents with an exceptional and consistent experience, but even the best teams can miss blind spots that impact first impressions. Backed by more than 35 years of multifamily industry expertise, Grace Hill Mystery Shopping is your trusted guide to performance improvement. Our unbiased evaluations blend technology with assessment best practices to uncover the hidden moments that make or break a lease.

Multifamily Industries_Mystery Shopping

Reputation Management

Reputation Management

Today, your online property reputation has become just as important — and much longer lasting — than traditional “word-of-mouth” reviews. But, managing feedback scattered across the web is time-consuming, and generic solutions lack industry-specific features.

Grace Hill’s enhanced Online Reputation Management (ORM) solution offers a consolidated view of your reviews, listings, and social sites, along with key metrics to help you understand overall performance.

Business woman using tablet and laptop for doing math finance on an office desk, tax, report, accounting, statistics, and analytical research concept in office
person, accountant, accounting, advice, analysis, analyzing, audit, budget, businesswoman, chart, company, corporate, data, desk, document, employee, finance, financial, graph, growth, investment, home office, laptop, loan, management, online, professional, profit, report, smile, tax, worker, bookkeeping, green office, calculator, office, work, business, communication, computer, female, happy, technology, woman, concept, african, asia, america, finance and accounting
Business woman using tablet and laptop for doing math finance on an office desk, tax, report, accounting, statistics, and analytical research concept in modern office

Credentials & CECs

Credentials & CECs (Visto)

Invest in your future with Visto. Whether you are just starting your career in property management or looking to advance your earning potential, Visto has the credentials and Continuing Education Credits (CECs) you need. In partnership with the National Apartment Association Education Institute (NAAEI), Grace Hill designed Visto to be the most convenient way to invest in your career development.

Portrait of a smiling black businessman working on laptop at cafe.Smiling black businessman working on laptop at cafe.adult, african, afro, american, attractive, black, bright, business, businessman, cafe, candid, casual, computer, confidence, confident, cool, enjoy, entrepreneur, fashionable, handsome, happiness, happy, laptop, laughing, lifestyle, looking, male, man, model, modern, natural, one, people, person, portrait, real, relax, restaurant, side, sitting, smart, smiling, stylish, suit, table, technology, trendy, wireless, work, young
Smiling black businessman working on laptop at cafe
Individual People,  adult,  african,  afro,  american,  attractive,  black,  bright,  business,  businessman,  cafe,  candid,  casual,  computer,  confidence,  confident,  cool,  enjoy,  entrepreneur,  fashionable,  handsome,  happiness,  happy,  laptop,  laughing,  lifestyle,  looking,  male,  man,  model,  modern,  natural,  one,  people,  person,  portrait,  real,  relax,  restaurant,  side,  sitting,  smart,  smiling,  stylish,  suit,  table,  technology,  trendy,  wireless,  work,  young,  Adult,  Computer,  Cup,  Electronics,  Lamp,  Laptop,  Male,  Man,  Pc,  Person

Explore More Industry Tools and Insights

5 Ways To Transform Training From Average To Amazing

Does your organization’s training have what it needs? Download this free ebook to learn the five things you need for an effective training program!

Employee Turnover Cost Calculator

The high turnover rates in the real estate industry are more than just a hassle; they drain your budget and disrupt your operation.
Elevate Resident Culture Checklist

From Good to Great: Your Checklist To Elevate Resident Culture

Creating a solid resident culture takes time and effort, but it is worth it! With our checklist, you can transform your property into a vibrant community that residents will love!
Scroll to Top