Suffering from high resident turnover is more than just a hassle — the financial impact is staggering! In fact, it can take nearly 18 months to recoup almost $4,000 in expenses, and depending on your lease terms, you may cycle through several residents before those costs are fully recovered.
When a resident leaves, it costs you nearly $4,000!
Reducing your staff turnover can directly impact resident turnover.
Tenured staff know the history of their community and build relationships with residents, which improves everyone’s experience. In fact, 1 in 4 properties with low staff turnover achieved 70% resident retention.