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Misstep #4: Failing to Fully Utilize Results
| Julie Gardner
If you’ve been faithfully following our series about missteps in multifamily mystery shopping (and if you haven’t, here’s Misstep #1, Misstep #2, and Misstep #3), you should be feeling pretty confident that you’ve got this mystery shopping thing figured out. Not so fast. There’s another misstep we see a lot that negatively impacts your mystery…
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UKAA and Grace Hill KingsleySurveys Resident Sentiment Survey
The UK Apartment Association partnered with Grace Hill to conduct a survey to measure and assess the impact of the COVID-19 pandemic on renters’ experience…
Increasing Employee Engagement and Resident Satisfaction
Leading property management company integrates Grace Hill policies, training, and assessment to impact key property and portfolio performance metrics. Learn how a nationwide multifamily…
Report: US Commercial Real Estate Re-Occupancy Plans and Priorities
Commercial Real Estate (CRE) was immediately impacted when COVID-19 upended the world as we know it and offices were forced to shut down operations. With…
Property Performance Report
We looked into our KingsleySurveys data to see what happens to property performance when Grace Hill products are working together, and the results were striking:…
Case Studies
Case Studies
ReputationBuilder Delivers Responsive Online Reputation Management to Leading Multifamily Company
Learn how a leading nationwide property management company partnered with Grace Hill to improve their online reputation and visibility with real-time alerts and attentive…
New Vision 2020
Better online learning and development. By design.
Talent Development Has a New Experience
Blog
Misstep #4: Failing to Fully Utilize Res...
If you’ve been faithfully following our series about missteps in multifamily mystery shopping (and if you haven’t, here’s Misstep #1, Misstep #2, and Misstep #3),…
Uplevel Your Leasing With the New Sales ...
Are you ready to take your leasing to the next level? Grace Hill is proud to partner with D2 Demand Solutions to bring you a…
Misstep #3: Ignoring ROI Optimization
Pause for just a minute. Think about everything you’ve poured your valuable time and budget into: targeted marketing programs; detailed onboarding and mentoring; and developing…
3 Ways Reputation Management Can Help Bo...
It’s no secret that online reputation is a critical piece of the leasing process, especially when you consider the fact that 85% of residents surveyed…
COVID-19
2020 Multifamily Benchmark Report
Download the latest edition of our annual multifamily benchmark report for key insights into how multifamily companies are managing employee performance and responding to COVID-19.
COVID-19 Resident Sentiment Report Wave 2
The COVID-19 Resident Sentiment Report (Issue 2) contains valuable data, analysis, and actionable solutions around the reopening strategies that matter most to residents, and why…
2020 Resident Sentiment Report (Issue 1)
Rent Payment Rent and Normalcy The Pain by Region The Six Months Ahead Virtual Tours Virtual Leasing Residents’ Six-Month Relocation Plans Lack of Awareness and…
Virtual Leasing That Converts
Grace Hill developed this guide to help you quickly identify the essential components of a profitable virtual leasing program and overcome any challenges you might…
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Apartmentalize 2021 Powered by NAA
Apartmentalize is the rental housing industry’s ultimate gathering, bringing together apartment housing professionals from across the country and around the world. It’s a can’t-miss event…
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