Watch this fun, holiday-themed webinar and win great prizes from Grace Hill! As the year is wrapping up, you may be thinking about all the things on your property management wish list — solutions that help improve resident satisfaction, increase employee retention, and monitor and engage your online audience.
So grab a cup of hot cocoa and tune in for this fun display of our favorite Grace Hill solutions and features! From policy management and compliance to employee training and assessments, we have something for everyone!
Start next year off right with tools that will help you meet your goals, and get started on your holiday shopping with the CHANCE TO WIN one of five $50 Amazon Gift Cards or an Arc’teryx Backpack!*
Manager Solutions Architect, Grace Hill
Having served as both a regional property manager for a national brand and an account manager for Grace HIll’s strategic accounts, Jay Thompson knows what it takes to elevate property performance and reduce operating risk in multifamily. He now leads a team of Solutions Architects that focus on delivering the impact of Grace Hill's suite of solutions. Jay also chairs Grace Hill's DEI efforts and serves on the Bay Area Apartment Association's Board of Directors, co-chairing their DEI committee. He serves at both the state and national level, earning Associate Volunteer of the Year for the Bay Area Apartment Association at the annual FAA conference.
Vice President of Sales, Grace Hill
Amy Cortez is an experienced sales and operations leader with over 20 years of service in various roles, including SVP/Division Leader, VP Sales and Marketing, VP of Sales, and Director of Sales and Marketing. Amy is passionate about understanding her customer’s needs and uses her business knowledge to help guide them to a solution that makes a real impact on their business. Gleaning from her deep experience in B2B software sales and a B.S. in Computer Science, Amy specializes in helping her customers overcome their toughest challenges.
Explore more industry tools and insights here:
You may think that having a strong, secure password for your online accounts is obvious, but not everyone follows cybersecurity guidelines when it comes to creating passwords. Every year, research firms collect data on the most commonly used passwords. And year after year the data show that, in general, people are using the same weak,… Read More »
In the multifamily industry, we have all heard of the Americans with Disabilities Act (ADA). We have policies in place for it. It is referenced, stated, and explained in our training courses, onboarding materials, and development plans. And we all understand we have a social and legal responsibility to uphold the ADA in our business.… Read More »
Our words directly and indirectly impact the people who hear or read them. Upon a recent review of hundreds of apartment community websites across the U.S., the common choice of verbiage — used over and over again — may shock you. While not intentional, the words used to describe an apartment community, its amenities, and… Read More »
On the heels of last month’s annual BOMA International Conference, commercial real estate professionals may be reflecting on the experience, implementing ideas from their sessions, and contemplating how to earn the coveted TOBY award next year. The BOMA conference is not only an opportunity for professional development and networking but also a time when commercial… Read More »
Grace Hill is excited to participate in the much-anticipated RPM Careers Week created by the National Apartment Association beginning July 18. Never has there been a time when honoring and celebrating residential property management professionals was so important. While the apartment industry is thriving, firing on all cylinders, and rental demand is through the roof,… Read More »
It’s difficult not to believe everything we see and hear, especially when referring to information shared by the media and in pop culture. Many of us have formed opinions about human trafficking based on the knowledge we learned in popular movies such as “Taken” and “Trade.” Both movies and media have helped raise awareness of… Read More »
Employees Thrive With Thoughtful, Strategic Training Schedules Well-balanced training keeps apartment employees sharp and ready to advance their careers. Successful apartment operators find that managing employee training can be as important as managing their assets. Over-training employees is ruining company culture and driving up turnover and recruiting costs. Fortunately, we can combat overtraining by acknowledging… Read More »
Grace Hill headed up the education offerings and was among the featured sponsors this year at Apartmentalize – the industry’s largest national event – which welcomed more than 11,500 excited industry professionals to San Diego last week. Whether you connected with us at our VISTO demonstration station in the NAA booth, visited our engaging booth… Read More »