Customer Support
In this industry today, your property's online reputation has become just as important and much longer lasting than traditional “word-of-mouth” reviews. Grace Hill provides easy-to-use, comprehensive Online Reputation Management (ORM) solutions for multifamily property management companies.
Featuring a single dashboard view of key metrics across all review and social sites, Reputation Management helps you protect property brands, focus your marketing efforts, and increase search volume.
Watch this video to learn about three ways reputation management can help boost your portfolio’s online reputation.
Easy-to-Use, Comprehensive ORM Solutions
- Monitor and protect property brands online.
- Save time responding to online reviews, social posts, and comments.
- Improve search rankings and drive prospects to communities.
- Measure and compare community performance.
The only ORM tool available with a benchmark score weighted across five key areas:
Reviews
Social Media Posts and Comments
Listings
Search Results
Local Competitors
Local Brand Visibility Score
The trusted, local competition community performance benchmark.
Measure and compare community performance with our Local Brand Visibility (LBV) benchmark. The LBV benchmark is fluid and responsive to current market conditions, making it easier to see how you stack up against your competitors in real time.
“Reputation Management gives us great visibility and insight to be able to view and respond to each review in a more streamlined and automated format. The experts at Grace Hill helped us build a strategy that fit our company size and goals.”
Dana Hill
Senior Director of Engagement
RangeWater