Policy Management Compliance | Policies | Grace Hill

Industry-Specific Policies That Empower Your Team

Keep your team on target and in compliance. Policies help you strengthen operations and reduce risk in an easy-to-use system. Improve performance for your properties and people with a single tool.

Improve Performance & Compliance

Your policies and procedures are only as effective as the system you use to manage them. No more searching through emails or dusting off old binders. Grace Hill's policy management gives everyone instant access to the information they need to succeed.

 Real estate managers trust us to drive performance, mitigate risk, and have peace of mind.

Built for Real Estate Management

Easily Adapt Policies

Improve People Performance

Mitigate Risk

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Are you managing commercial real estate? We've got you covered!

Grace Hill has helped turn policy management from a burden into a strategic advantage for top CRE organizations. Learn how you can improve your portfolio performance and standardize your organization’s policies to maintain regulatory compliance and reduce liability.

Policies That Drive Performance

Get a jump start on setting up your policies. We use decades of industry expertise to help save you months of creating policies. Grace Hill has 17+ customizable manuals of plug-and-play policies, job descriptions, and forms.

With nearly 800 industry-specific policies, Grace Hill is adaptive to your organizational needs.

  • Emergency Procedures
  • Leasing & Marketing
  • Tax Credit Compliance
  • Maintenance
  • Management & Operations
  • Student Housing
  • Job Descriptions
  • Manager Guide
  • Corporate Accounting

We have even more policies! Click here to see the complete list of our Policies.

Leasing agents showing policies on laptop

Leverage Our Expertise To Get Started

  • Choose between in-person or virtual consultations to customize policies in a few days.
  • Keep operating procedures straightforward with intuitive formatting.
  • Maintain peak system efficiency with regular complimentary review consultations.

Take your team to the next level of performance with policies and policy management from Grace Hill!

Risk Mitigation Made Easy

Leverage support from our policy experts to maintain compliance.
We understand your business and what’s needed to protect you from liability.

Protect Yourself With Expertly Written Policies

  • Maintain compliance with instant access anywhere to updated policies and documents.
  • Document previous versions of policies automatically to defend against legal action.
  • Customize our plug-and-play policy templates to meet the needs of your unique business.
  • Use admin roles to collaborate with HR, legal, marketing, and more.
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"We’ve been able to streamline our policies and procedures to allow our team members immediate access to consistent, up-to-date information."

Jackie Rhone
Senior Managing Director

Download the Policies Brochure

Download our policy brochure now to learn more. Share it with your colleagues and contact us for a live, personalized demo!

Maintain High Standards

  • Create a culture of consistency and policy-driven behavior to achieve high standards.
  • Drive asset performance with policy reporting insights.
  • Leverage system features and new policies with consultation from a dedicated support team.
  • Connect policies with training to boost awareness and understanding.
Shot of a young female real estate agent showing a client a house.
Happy business colleagues in modern office using tablet against wall

Policies Bring Peace of Mind

  • Accessible anytime from anywhere, including mobile devices.
  • Legal monitoring provided for up-to-date policies to maintain compliance.
  • Easy to use for employees. Easy to manage for admins.
  • Central hub for all the essential documents means outdated forms are gone forever.
Heidi Guthrie Logo = Kingsley (3)

"Grace Hill policies has not only given us the tool to streamline our policies, but it has given us the means to be forward-thinking in implementing these items. We greatly value the ability to have everything housed in one accessible place, with admins having the ability to edit and launch policies/procedures on the move — and replace outdated paper policy binders."

Linzzie Wallace
Manager of Procurement and Mobilization
CA Ventures

Get a Demo of Policies

A Comprehensive Talent Management Solution

Take your training to the next level by combining training, mystery shopping, employee and resident surveys, and reputation management solutions. Create a continual cycle of improvement with the power of Grace Hill’s entire suite of solutions. 


Complete multifamily training content developed by industry experts.

Mystery Shopping

Robust mystery shop program that blends technology with assessment best practices.


Gain actionable insights with comprehensive survey tools and trusted benchmarks.

Reputation Management

Enhance your online brand and drive prospects to your properties.

Credentials & CECs

Attract top talent by investing in employee education and career development.

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