Policy Management Compliance | Policies | Grace Hill


Industry-Specific Policies That Empower Your Team

Mitigate risk by ensuring employees can access up-to-date policies at any time, on any device.

Improve Performance & Compliance

Improve your property performance and maintain regulatory compliance by ensuring everyone has access to up-to-date company policies when they need them most.

Establish the operating procedures your organization needs without the headache! We use decades of industry expertise to help save you time with policies that protect your assets and your people.

Built for Real Estate Management

Easily Adapt Policies

Improve People Performance

Mitigate Risk

Policies That Drive Performance

Get a jump start on setting up your policies! We use decades of industry expertise to help save you months of creating policies. Grace Hill has 18+ manuals of plug-and-play policies, job descriptions, and forms - all customizable to suit your specific needs.

  • Emergency Procedures
  • Leasing & Marketing
  • Tax Credit Compliance
  • Maintenance
  • Management & Operations
  • Student Housing
  • Job Descriptions
  • Manager Guide
  • Corporate Accounting

View our online catalog to see the complete list of our Policies!

Leasing agents showing policies on laptop

Leverage Our Expertise To Get Started

  • Choose between in-person or virtual consultations to customize policies in days, not months.
  • Keep operating procedures straightforward with standard, intuitive formatting.
  • Maintain peak system efficiency with regular, complimentary review consultations.

Take your team to the next level of performance with multifamily-specific policies a from Grace Hill!

Protect Your Business With Expertly Written Policies

  • Maintain compliance with instant access anywhere to updated policies and documents.
  • Document previous versions of policies automatically to defend against legal action.
  • Customize our plug-and-play policy templates to meet the needs of your unique business.
  • Use admin roles to collaborate with HR, legal, marketing, and more.
Website Update_PolicyPartner-min
Jackie-Rhone-300x300-circle

"We’ve been able to streamline our policies and procedures to allow our team members immediate access to consistent, up-to-date information."

Jackie Rhone
Senior Managing Director
Greystar

Risk Mitigation Made Easy

Leverage support from our policy experts to maintain compliance.
We understand your business and what’s needed to protect you from liability.

GH-PolicyStats_1M

1CPR News, 2019

GH-PolicyStats_3M

2HUD, 2023

GH-PolicyStats_373

3Holman Schiavone, 2021

Download the Policies Brochure

Ready to take the next step? Download our policy brochure now to learn more. Share it with your colleagues and contact us for a live, personalized demo!

Maintain High Standards

  • Create a culture of consistency and policy-driven behavior to achieve high standards.
  • Drive asset performance with policy reporting insights.
  • Leverage system features and new policies with consultation from a dedicated support team.
  • Connect policies with training to ensure awareness and understanding.
Shot of a young female real estate agent showing a client a house.
Happy business colleagues in modern office using tablet against wall

Policies That Deliver Peace of Mind

  • Legal monitoring provided for up-to-date policies to maintain compliance.
  • Easy-to-use for employees, easy-to-manage for admins.
  • Central hub for all the essential documents means outdated forms are gone forever.

Policies Impact Resident Turnover

Set the stage for a positive resident experience with policies that are easy for employees to find and understand. What is resident turnover really costing your company?

Calculate your annual cost with our Resident Turnover Cost Calculator!

Heidi Guthrie Logo = Kingsley (3)

"Grace Hill policy management has not only given us the tool to streamline our policies, but it has given us the means to be forward-thinking in implementing these items. We greatly value the ability to have everything housed in one accessible place, with admins having the ability to edit and launch policies/procedures on the move — and replace outdated paper policy binders."

Linzzie Wallace
Manager of Procurement and Mobilization
CA Ventures

Business and finance concept, looking up at high rise office building architecture in the financial district of a modern metropolis.

Are you managing commercial real estate? We've got you covered!

Grace Hill has helped turn policy management from a burden into a strategic advantage for top CRE organizations. Learn how you can improve your portfolio performance and standardize your organization’s policies to maintain regulatory compliance and reduce liability.

Get a Demo of Policies

A Comprehensive Talent Management Solution

Take your employee development program to the next level by combining training, mystery shopping, employee and resident surveys, and reputation management solutions. Create a continual cycle of improvement with the power of Grace Hill’s entire suite of solutions. 


Training

Complete multifamily training content developed by industry experts.


Mystery Shopping

Get unbiased evaluations with programs that fit your needs.


Surveys

Gain actionable insights with comprehensive survey tools and trusted benchmarks.


Reputation Management

Seamlessly manage your online reputation and drive prospects to your communities.

Credentials & CECs

Attract top talent by investing in employee education and career development.

Scroll to Top