Improve Performance & Compliance
Your policies and procedures are only as effective as the system you use to manage them. No more searching through emails or dusting off old binders. Grace Hill's policy management gives everyone instant access to the information they need to succeed.
Real estate managers trust us to drive performance, mitigate risk, and have peace of mind.
Built for Real Estate Management
Easily Adapt Policies
Improve People Performance
Policies That Drive Performance
Get a jump start on setting up your policies. We use decades of industry expertise to help save you months of creating policies. Grace Hill has 17+ customizable manuals of plug-and-play policies, job descriptions, and forms.
With nearly 800 industry-specific policies, Grace Hill is adaptive to your organizational needs.
- Emergency Procedures
- Leasing & Marketing
- Tax Credit Compliance
- Management & Operations
- Student Housing
- Job Descriptions
- Manager Guide
- Corporate Accounting
Leverage Our Expertise To Get Started
- Choose between in-person or virtual consultations to customize policies in a few days.
- Keep operating procedures straightforward with intuitive formatting.
- Maintain peak system efficiency with regular complimentary review consultations.
Risk Mitigation Made Easy
Leverage support from our policy experts to maintain compliance.
We understand your business and what’s needed to protect you from liability.
Protect Yourself With Expertly Written Policies
- Maintain compliance with instant access anywhere to updated policies and documents.
- Document previous versions of policies automatically to defend against legal action.
- Customize our plug-and-play policy templates to meet the needs of your unique business.
- Use admin roles to collaborate with HR, legal, marketing, and more.
"We’ve been able to streamline our policies and procedures to allow our team members immediate access to consistent, up-to-date information."
Senior Managing Director
Maintain High Standards
- Create a culture of consistency and policy-driven behavior to achieve high standards.
- Drive asset performance with policy reporting insights.
- Leverage system features and new policies with consultation from a dedicated support team.
- Connect policies with training to boost awareness and understanding.
Policies Bring Peace of Mind
- Accessible anytime from anywhere, including mobile devices.
- Legal monitoring provided for up-to-date policies to maintain compliance.
- Easy to use for employees. Easy to manage for admins.
- Central hub for all the essential documents means outdated forms are gone forever.
"Grace Hill policies has not only given us the tool to streamline our policies, but it has given us the means to be forward-thinking in implementing these items. We greatly value the ability to have everything housed in one accessible place, with admins having the ability to edit and launch policies/procedures on the move — and replace outdated paper policy binders."
Manager of Procurement and Mobilization
Get a Demo of Policies
A Comprehensive Talent Management Solution
Take your training to the next level by combining training, mystery shopping, employee and resident surveys, and reputation management solutions. Create a continual cycle of improvement with the power of Grace Hill’s entire suite of solutions.
Complete multifamily training content developed by industry experts.
Robust mystery shop program that blends technology with assessment best practices.