Last Updated: March 4, 2026

Welcome to Grace Hill!

Please read these Terms and Conditions (“Terms”) carefully as they govern your use of this website along with any content and tools—including Vision®, PolicyPartner, Validate, and Survey—accessed through our centralized dashboard (collectively, the ”Services”).  

AGREEMENT

By using the Services, or by clicking to accept the Terms when this option is made available to you, you agree to be bound by these Terms and our Privacy Policy, found at https://gracehill.com/privacy, incorporated herein by reference (collectively, the “Agreement”).

We may update the Agreement from time to time, and your continued use of the Services after notice of modifications constitutes acceptance. The Agreement, including these Terms, are entered into between you and Grace Hill, LLC (“Grace Hill,” “we,” or “us”). 

ELIGIBILITY

By using the Services, you represent and warrant that you: (i) are at least sixteen (16) years old, (ii) are not currently restricted by Grace Hill or any law enforcement agency from accessing or using the Services or not otherwise restricted from having an Account, (iii) are not a competitor of Grace Hill or accessing the Services for the purpose of competing with us, (iv) have the full power and authority to enter into the Agreement, without violating any other agreement to which you are a party, and (e) will not violate any rights of Grace Hill or a third party, including intellectual property rights.

YOU MUST BE AT LEAST 16 YEARS OLD TO ACCESS THE SERVICES.

ACCESS AND ACCOUNT SECURITY

To access the Services or some of the additional resources it offers, you may be asked to provide Grace Hill with certain information to create an “Account.”  You agree to provide accurate, current, and complete information for registration of your Account.  All information you provide to register an Account or otherwise, including through the use of our Services, is governed by our Privacy Policy. 

Visitors. Those with temporary accounts provided by Grace Hill to preview the platform are “Visitors.” All Visitors are bound by the terms of the Master Services Agreement (“MSA”), found at https://gracehill.com/master-service-agreement, during their access period. Additional Visitor terms may apply. To gain access to additional Services (for example, to register for and/or take a training course, upload or modify content, etc.), you must register with Grace Hill to create an Account. 

Subscribers. “Subscribers” are users who have registered an Account with Grace Hill. All Subscribers are bound by the terms of the MSA, or other applicable agreement with the Grace Hill client associated with your Account. When registering as a Subscriber, you agree to provide accurate, current and complete information for registration and to update such information to keep it accurate.

You are responsible for safeguarding your Access Credentials, as that term is defined in the Privacy Policy. You agree that you will not disclose your Access Credentials to any third party, unauthorized user, or unauthorized Subscriber, and that you will take sole responsibility for any activities under your Account, whether or not you have authorized such activities or actions. You will immediately notify Grace Hill of any unauthorized use of your Account or if you suspect that the security of your Account has been compromised.

We reserve the right to suspend or terminate your Account and/or access to the Services at any time in our sole discretion for any reason, including if, in our opinion, you have violated any provision of these Terms. 

SUBSCRIBER CONTENT, LICENSE AND WARRANTIES 

Subscriber Content. As a Subscriber, you may post, submit, provide, transmit, publish, display, or share content with Grace Hill. Such content may be in the form of any media (e.g., text, documents, images, audio content, video content, etc.) and may include communications with Grace Hill or other Subscribers, course content, responses to quiz questions, responses to surveys, comments regarding courses, course reviews, blog postings, etc. (“Subscriber Content”). 

License Grant to Use Subscriber Content. By providing Subscriber Content, you grant to Grace Hill a non-exclusive, worldwide, fully paid-up and royalty-free license to use, copy, display, prepare derivative works from, modify, distribute, publish, disclose, and/or process Subscriber Content that you contribute for purposes including: (i) to provide the Services to you; (ii) to fulfill our obligations to the Grace Hill client associated with your Account, if any (e.g., providing the classes you have taken, your scores, etc.), and (iii) to produce de-identified content or aggregated data that can be shared with third parties.

In accordance with our Privacy Policy, we do not provide Subscriber Content that identifies you to third parties without your prior written consent. Upon termination, Subscriber access to the platform will be revoked, but your Subscriber Content may be deleted or returned upon your request. 

Subscriber Content Warranty. By providing Subscriber Content to Grace Hill, you represent and warrant that (i) you are the owner or are otherwise authorized to contribute the Subscriber Content and have the right to grant the license granted above to us, (ii) the Subscriber Content is not confidential, and (iii) the Subscriber Content complies with these Terms. 

INTELLECTUAL PROPERTY 

Grace Hill Content. The Services and its entire contents, features, and functionality (including, for example, all information, software, displays, design, and arrangement thereof) are owned Grace Hill, and/or its licensors (collectively, the “Grace Hill Content”), and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.  

License Grant. For the purposes set forth in the Agreement, Grace Hill grants you a limited license to the Grace Hill Content as required for your authorized use of and access to the Services. You must retain intact all copyright, trademark, proprietary and other notices when accessing, using, or displaying the Grace Hill Content. Any unauthorized use, copying, printing, duplication, distribution, transmission, creation of derivative works, reproduction, publishing, licensing, sublicensing, transferring, selling, renting, or translating, in whole or in part, any of the Grace Hill Content or the Services is strictly prohibited. Any attempt to sublicense, transfer, sell, rent or assign this license, the Grace Hill Content or the Services shall be null and void.  You must not access or use the Services or the Grace Hill Content for any purpose beyond the scope of this license. 

GRACE HILL CONTENT AND SERVICES DISCLAIMER

Grace Hill makes no representation or warranty as to the accuracy, accessibility, or completeness of the Grace Hill Content or Services, including any hosted applications, programs, or other things provided or made available through Grace Hill. Grace Hill is not responsible for and does not monitor any information contained in a message, communication, or transmission by or between you and any other Visitor, Subscriber, or third party. 

TRADEMARKS

The Grace Hill Content, including but not limited to the letters and service marks, the Vision logo and/or name, other Grace Hill names, logos, product and service names, designs, and slogans (collectively, “trademarks”) are protected under United States trademark and/or other laws, and are the property of Grace Hill, and/or it’s licensors and affiliates. You shall not use the trademarks without our prior written permission. 

RESTRICTIONS  

Specific Prohibited Uses. You may use the Services for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Services in any manner that could disable, overburden, damage, or impair the Services or interfere with any other party's use of the Services.
• Attempt to gain unauthorized access to, decipher, decompile, disassemble or reverse engineer any of the software comprising or in any way making up a part of Services.
• Use any manual process or any robot, spider, or other automatic device, process, or means to access the Services for any purpose, including to copy, monitor, or scrape any Grace Hill Content or other information relating to the Services without our prior express written permission.
• Collect information about other users for the purpose of sending or encouraging the sending of unsolicited bulk communications or any other communications not explicitly authorized by us.
• Falsify, conceal, or modify information identifying yourself or another person, including Internet Protocol header information.
• Use the Services for the purpose of exploiting, harming, or attempting to exploit or harm others in any way by exposing them to inappropriate content, asking for personal information, or otherwise.
• Use the Services any way that violates any applicable federal, state, local, or international law or regulation, including data and exportation laws, as applicable.
• Access or attempt to access any features or content not permitted by the Agreement.
• Upload content, including Subscriber Content that is harmful to others or the Services, violates the proprietary rights of a third party, or otherwise breaches these Terms.
• Otherwise attempt to interfere with proper working of the Services. 

RELEASE OF LIABILITY 

Release from Dealings between Subscribers. Grace Hill cannot confirm the identity of each Subscriber. You assume the risk of transmitting information over the internet. It is your responsibility to verify the identity of those you interact with via the Services. Grace Hill is not involved in disputes between users. If a dispute arises, you release Grace Hill from all claims related to such disputes. 

LIMITATION OF LIABILITY AND DISCLAIMER OF WARRANTIES

IN NO EVENT SHALL GRACE HILL, ITS AGENTS, OR AFFILIATED PERSONS OR ENTITIES BE LIABLE FOR ANY DIRECT (IN EXCESS OF THE LIMITATION OF LIABILITY HEREINAFTER PROVIDED), INDIRECT OR INCIDENTAL DAMAGES, LOST PROFITS OR DATA, OR SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF YOUR USE OF THE SERVICES (INCLUDING YOUR INABILITY TO USE SERVICES) WHETHER BASED ON BREACH OF WARRANTY, CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT GRACE HILL IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL OR CERTAIN OTHER DAMAGES, SO THIS LIMITATION MAY NOT APPLY TO YOU, IN WHOLE OR IN PART. IN NO EVENT SHALL GRACE HILL’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, OR CAUSES OF ACTION EXCEED THE AMOUNT, IF ANY, THAT YOU PAID TO GRACE HILL OVER THE TWELVE MONTHS IMMEDIATELY PRECEDING THE DATE OF THE CLAIM OF LIABILITY, OR FIFTY DOLLARS, WHICHEVER IS GREATER. 

LINKS TO OTHER WEBSITES

Grace Hill may from time to time provide links to third party websites via which third party services or third party content can be accessed or downloaded (e.g., third party websites, payment processors, etc.).  Because we have no control over such third party websites, services or content, you acknowledge and agree that Grace Hill is not responsible for the availability, content, services, acts or omissions of such external websites or resources or their owners, and does not endorse and is not responsible or liable for any content, advertising, products, services, or other materials on or available from such websites or resources. You further acknowledge and agree that Grace Hill is not responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with your use of or reliance on any such third party content, advertising, products, services or other materials available on or through any such website. 

INDEMNITY

You agree, to the fullest extent permitted by applicable law, to forever hold harmless, defend and indemnify Grace Hill and its agents, employees, representatives, directors, officers, successors, and assigns other affiliates (“Indemnified Parties”) from and against any and all loss, cost, claims, liabilities, damages, disputes and expenses, including reasonable attorney’s fees and court costs, arising out of:

(i)   Your violation of any of the terms of the Agreement, or any information, software, files, messages or other Subscriber Content posted and/or transmitted to Grace Hill by you;

(ii) Your uploading to, or otherwise using, the Services in any way whatsoever to make public any Subscriber Content or other information that is defamatory, slanderous, libelous, false, dishonest, unfounded, untruthful, inaccurate with respect to another Visitor, Subscriber, or any third party;

(iii) Your violation of any third party right, including without limitation any copyright, intellectual property, or privacy right; or

(iv) Any claim that any Subscriber Content violates any of your rights, is untrue, is defamatory, is disparaging, is inaccurate, misrepresents you, misrepresents a product or service that you provide, or causes any loss, damage, lost opportunity, expense, harm, or injury to you, your agents, successors, or assigns.

The Indemnified Parties reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. In that event, you shall have no further obligation to provide defense to the Indemnified Parties in that matter.  Alternatively, the Indemnified Parties may hire separate counsel to participate in the defense of any matter subject to indemnification by you, at their own expense. This section shall survive the termination or cancellation of these Terms or any termination or suspension of your use of or access to all or any aspect of the Services. 

PROHIBITED TRANSFER IN VIOLATION OF ANY LAW – AND TRANSFER TO THE UNITED STATES

If you are located outside of the United States, you are notified and aware that the Subscriber Content or other information you provide to us is anticipated to be transferred to the United States. Whenever you submit any Subscriber Content or other information to us, you consent to this transfer and all related transfers, and you promise and agree not to make any transfer (including without limitation, transfers to us) except as permitted by applicable law. We make no representation that the Subscriber Content or Grace Hill Content is appropriate or available for use in locations outside the United States. Access to or use of the Services from jurisdictions where the Services are illegal is prohibited. If you are an international Visitor or Subscriber, you (a) are responsible for compliance with all local laws, (b) represent and warrant that you are authorized to release to us the information contemplated in these Terms, and (c) you forever release Grace Hill and the Indemnified Parties from claims, demands and damages (actual and consequential, direct and indirect) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with any violation of your use of the Services, and whether or not you may have made us aware of any such matters. 

GENERAL PROVISIONS 

Severability / Waiver. If any provision of the Agreement shall be determined by a court of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be automatically reformed and construed so as to be valid, legal, operative, and enforceable to the maximum extent permitted by applicable law while preserving its original intent. The invalidity of any part of the Agreement shall not render invalid the remainder of the Agreement. Additionally, no waiver of any provision of the Agreement or any rights or obligations of either you or us hereunder shall be effective, except pursuant to a written instrument signed by you and us waiving compliance, and any such waiver shall be effective only in the specific instance and for the specific purpose stated in such writing. Even if we act in a way that you believe to be inconsistent with the Agreement, those actions will not be deemed a waiver or constructive amendment of the Agreement. Similarly, our failure to object to your breach of your obligations under the Agreement does not constitute a waiver of any of our rights. 

Compliance with Laws. Each user of the Services shall promptly comply, at his or her own cost and expense, in every material respect with all laws, ordinance, rules, regulations, and requirements of all federal, state, and local governmental authorities that are applicable to the Services. 

No Third Party Beneficiaries. The Agreement shall inure to the benefit of and shall be binding upon you and us and our respective permitted successors and assigns. Except as expressly provided herein, there are no third party beneficiaries to the Agreement. 

Relationship of the Parties. You and Grace Hill are acting as independent contractors with respect to the activities hereunder. Nothing in the Agreement shall be deemed to create any type of agency, joint venture, or partnership relationship between you or us. Neither you nor Grace Hill shall have any right or authority to bind or obligate the other in any manner to any third party.

Assignment. Grace Hill reserves the right to assign the Agreement to a successor entity in the event of its dissolution, acquisition, sale of substantially all of its assets, merger or other change in legal status. 

Section Headings. All Section, subsection, and paragraph headings are provided herein as a convenience only and do not affect the meaning, interpretation, or enforceability of the Agreement. 

Governing Law. All matters relating to the Website and these Terms, and any dispute or claim arising therefrom or relating thereto, whether contractual or not in nature, will be governed by the laws of the State of Texas without regard to conflict of laws principles.  Any legal suit, action, or proceeding arising out of, or related to, will be brought exclusively in the appropriate court within Dallas County, Texas.  If you are located outside of the United States of America, you voluntarily subject yourself to the jurisdiction of the State or federal courts of, Texas, although we retain the right to bring any suit, action, or proceeding against you for breach of these Terms in your country of residence or any other relevant country. 

Contacting Us. Thank you for choosing Grace Hill, and we hope that you enjoy the Services!  If you have any questions or comments about the Agreement, please contact us via email at notices@gracehill.com. Additionally, you may reach out through the Grace Hill client associated with your Account for further assistance or inquiries regarding the Agreement.