The link between resident satisfaction and renewals is undeniable, but gathering accurate data for your communities can be challenging.
For over 35 years, KingsleySurveys has provided comprehensive survey tools and actionable insights for the multifamily property management industry. Our clients rely on KingsleySurveys to evaluate the perceptions of residents, prospects and employees to help identify what is working and what needs to be addressed.
With over 5 million residents and prospects surveyed annually, the Kingsley Index™ is real estate’s most comprehensive performance benchmarking database used to level-set, compare, and track property performance against industry standards.
Measure Resident Satisfaction
Improve Property Performance
Our survey solutions and robust reporting engine help you to:
- Effectively conduct resident and employee assessments.
- Translate the results into actionable insights.
- Compare your data to our Kingsley Index industry benchmarks.
- See how your communities stack up against the competition.
Stand Out in Your Market
- Customize your Kingsley Index for strategic benchmarks of similar communities.
- Compare yourself to accurate benchmarks by property type, asset class, and geography.
- Be recognized in Kingsley Excellence Awards Top 100 or Elite 5.
- 5 out of 6 of the nation’s largest property management companies use KingsleySurveys!
Survey Programs That Meet Your Business Needs
Gain objective insights into the resident experience
Increase employee engagement and retention
“Kingsley has been a great addition to our multifamily program. Our associates love the feedback from residents and the opportunity to turn a good experience into a great experience. Our Kingsley reps have also been extremely attentive and very informative on any questions or report solutions our company may need.”
- Heidi Guthrie, Learning Manager, Billingsley Company