Find the Gaps in Your Leasing Experience Before They Cost You
Grace Hill's mystery shopping is now unified with training inside PerformanceHQ — so you can spot skill gaps and close them without switching platforms.
See It in Action
A quick, no-pressure walkthrough tailored to your portfolio.
From Skill Gaps to Stronger Teams
"Mystery Shopping is a tool that has helped as I develop and implement our leasing school. I am able to recognize employee strengths while also identifying opportunities for growth. As a result, I have used this knowledge to gear my training towards their needs rather than wasting time on skills that have already been mastered."
Amy Fernandez
Training & Development Manager at Phillips Management Group
“Integrating Mystery Shopping into the platform means we can not only see how our teams are performing, but also get training recommendations to close skill gaps.”
Mary Sheets
Vice President of Talent & People at Dayrise Residential
"We're excited that our teams can find everything in PerformanceHQ instead of logging in to different systems — it’s like it was all meant to come together."
Jessica Dodge
Director of Employee Development at Harbor Group
Trusted by Leading Multifamily Organizations
