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Unlock Your Full Potential With PerformanceHQ
The premier platform for people and property performance improvement.
Operators battle rising expectations, tighter margins, and pressure to optimize property performance. Grace Hill’s award-winning PerformanceHQ platform brings your training, policies, surveys, reputation management, and mystery shopping together in one seamless experience — giving you the clarity and confidence to make smarter decisions, faster.
With centralized analytics, personalized dashboards, and integrated AI tools, PerformanceHQ transforms disconnected data into actionable insights that drive real results. It’s everything you need to elevate performance and boost NOI — in one place.
PerformanceHQ’s Strategic Advantage
Unified Platform
Consolidates Grace Hill’s best-in-class solutions into one seamless experience.
Connected Data
Delivers enhanced analytics and reporting to improve property and portfolio results.
Personalized Experience
Enhances employee engagement and improves performance.
Streamlined Administration
Saves time, reduces risk,
and scales as your portfolio grows.
Integrated AI Tools
Transform data into action and give your team a competitive edge.
Award-Winning Technology. Trusted by Multifamily Teams.
2026 Stevie Award Winner
Achievement in Product Innovation – PerformanceHQ by Grace Hill
Unified Platform
Consolidate Grace Hill’s best-in-class solutions — Training, Policies, Surveys, Reputation Management, and Mystery Shopping — into a single, seamless experience.
One login. One interface. One source of truth for people and property performance.
Connected Data
Replace scattered reports with centralized analytics that uncover what’s really driving results. Get portfolio-wide visibility and property-level insights that help you prioritize with confidence.
"Intelligence+ saves me 40 hours per month in survey analysis."
Welton McCrary
Director of Property Management at Perennial Properties
See PerformanceHQ in Action!
Connected Data. One Platform.
Click to explore some of the features you can only get from Grace Hill in PerformanceHQ.
Analytics
Visual Analytics Dashboard
Understand your team’s training performance with color-coded visuals and intuitive scorecards that make it easy to quickly address issues and stay on track. With our Training Risk Calculator, you’ll build a more confident workforce that promotes operational success and protects your properties.
Course Builder
Custom Course Builder
Easily combine your own content with Grace Hill’s expert training to build custom courses in minutes — no additional software required! Look like a pro with interactive quizzes and activity assignments that boost engagement without busting your bandwidth.
Learning Plans
Learning Plans
Employee development just got easier! Streamline training admin with pre-built, role-based learning assignments that take the guesswork out of skill growth planning.
Employee Dashboards
Personalized Employee Dashboards
Promote compliance with personalized dashboards where employees can easily see required, newly released, and recommended training in a single view. Plus, they can access their training "favorites" without having to search. Include company announcements, social feeds, videos, and more!
Awards
Awards and Leaderboards
Make training fun and rewarding with achievements and recognition! Performance broadcasting features like milestone awards and dynamic leaderboards provide added incentives that encourage learners to participate and engage.
Compliance Tracking Dashboard
Compliance Tracking Dashboard
Capture training compliance performance in real time without running a report! Quickly drill down into the data to highlight training compliance performance for specific properties, positions, or individuals.
Instructor-Led Training
Instructor-Led Training
Seamlessly integrated alongside online courses, our Instructor-Led Training (ILT) streamlines the experience for learners and saves time for admins. Whether hosting in-person sessions or virtual events, trainers can focus on delivering impactful content while the platform handles registration, attendance, and tracking.
"For anyone considering upgrading to PerformanceHQ — don’t hesitate, don’t overthink it. Get on the demo and see what it can do for your business."
Jessica Dodge
Director of Employee Development at Harbor Group
"We aimed for a seamless transition into PerformanceHQ. And from the start, our Grace Hill Client Success Manager was an outstanding resource, providing invaluable guidance to align with our objectives, address our concerns, and assist us in navigating unique scenarios."
Anneli Joplin
Director of Learning Innovation at Camden Living
"Having Training and Policies under PerformanceHQ gives us a centralized platform where our employees can go to find anything they need. It helps our training team, HR team, operations, and our onsite teams."
Lindsey Palmer
Vice President of Training at Horizon Realty Advisors
"PerformanceHQ gives our teams full-scale visibility into performance — all in one place."
Mary Sheets
Vice President of Talent & People at Dayrise Residential
"Grace Hill’s PerformanceHQ is an amazing platform. It takes our teams on a journey that is tailored to their specific needs and wants with a built-in tour guide that's pushing them to succeed at every turn. We love it."
Michael Johnson
Director of Training at AOG Living
"Grace Hill’s products are intentional, helpful, and designed to make our teams better."
Welton McCrary
Director of Property Management at Perennial Properties
See how multifamily leaders are using PerformanceHQ to improve the employee experience and streamline operations across their teams.
Ready to get your team and your property on the path to excellence?
Request a personalized demo of PerformanceHQ to see how Grace Hill can help you get there.
More PerformanceHQ and Insights
Why Multifamily Leaders Love PerformanceHQ
Onboarding Pathways in PerformanceHQ
