Commercial Tenant Surveys That Strengthen Every Relationship

Grace Hill Tenant Surveys, powered by PerformanceHQ and backed by the Kingsley Index™, turn tenant feedback into actionable insights that improve retention and portfolio performance. Without feedback, it is hard to know where to focus. These surveys deliver unbiased data so you can prioritize the right improvements, benchmark against 7.3M responses, and strengthen your ESG and GRESB reporting.

Research from the MIT Center for Real Estate shows that raising overall tenant satisfaction by just one point can drive:

• 8.6% higher willingness to renew
• 11.5% higher likelihood to recommend the property
• 14.6% lower probability of moving out