Customizable Training LMS With Affordable Pricing

Develop and train your team without busting your budget with Grace Hill Training.

In the multifamily industry, it can be hard to provide the ongoing training your team needs to develop their skills and grow their career. Grace Hill understands that employee training requirements can vary based on the characteristics of your portfolio or your company, which is why we offer flexible training options to meet your unique needs.

PerformanceHQ is our training platform, and it is conveniently priced by the unit. Our LMS includes a buildable library of courses with transparent pricing that fits your budget, so you won’t worry about getting nickel-and-dimed or finding hidden fees on your invoice. Whether you are a growing organization with less than 500 units or a national brand with locations across the country, our flexible pricing plans ensure you can deliver a comprehensive learning experience that empowers your team to be successful.

Connected Data. One Platform.

By consolidating solutions into a unified experience, users are empowered to develop talent, boost efficiency, and improve property-level outcomes — ultimately strengthening the entire portfolio.

More About PerformanceHQ

Industry-Specific Training Courses and Elective Pricing Packages

Essentials

The Essentials Catalog takes the guesswork out of building your training program and provides the critical skills your employees need to successfully manage your property, take care of residents, and stay compliant.

Access 270+ courses covering important topics like:

Compliance & Social Responsibility
Crisis Management
Customer Service
DEI
Fair Housing

Human Resources
Human Trafficking
Leadership
Leasing & Marketing
Maintenance

Mental Health & Wellness
People Skills
Professional Skills
Property Operations
Safety

Elective Series

Customize your training program with additional courses from our Electives bundles. From leadership and risk management to sales and reputation management, we have supplemental courses to help build rock star property management teams.

Small Business Package

For small rental housing clients with less than 500 total units in their portfolio, our affordable small business bundle provides critical training content at an affordable rate. This package includes 70+ standard training courses in a simplified platform that is immediately ready to use — with no implementation needed!

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SkillCat Mobile Maintenance Training

Grace Hill’s partnership provides a curated catalog of maintenance training designed to mimic hands-on experience. These courses are conveniently accessed through the SkillCat mobile app and can be purchased as a stand-alone solution for your maintenance teams or in combination with the Grace Hill training software.

Minimize Risk With Award-Winning Training

Learn how our comprehensive property management training helps you educate employees, satisfy residents, and reduce risk in your organization.

Flexible Implementation Options to Fit Your Budget

We offer different levels of implementation support to ensure a smooth rollout of your new training solution.

Standard

Standard Implementation

Implement our industry-specific training program for your team with predetermined training paths that fit your needs. With our Standard Implementation in PerformanceHQ, you’ll be up and running in just 21 to 30 days.

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Customized

Customized Implementation

Lean on our experts to ensure a smooth and successful training program launch in 30 to 45 days. When you choose our customized implementation, we help develop learning paths that are tailored to meet your organization’s unique learning goals.

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SkillCat

SkillCat Implementation

Whether your goal is to elevate overall skills or help your techs troubleshoot difficult repairs, our seamless onboarding process quickly provides access to SkillCat’s powerful mobile app in just 2-3 weeks.

What Does Employee Turnover Really Cost You?

76% of employees¹say they are more likely to stay with a company that offers continuous training. Find out what your employee turnover is really costing you.

Calculate Your Employee Turnover Costs

Frequently Asked Questions

How much does it cost to purchase Grace Hill’s Training in PerformanceHQ?

Grace Hill’s Training solution has scalable pricing designed to fit your business — and your budget. Our simplified Small Business Solution starts at less than $200 per month for organizations managing fewer than 500 total units. However, most clients opt for our Essentials Catalog along with popular elective series like Cybersecurity and Leadership.

Plus, our flexible solution and transparent per-unit pricing make it easy to adapt if you add properties or need additional electives. Based on your current operation and unit count, our team will suggest a course library to successfully develop your team and protect your property — without busting your budget.

Can I buy individual courses instead of the full Essentials Catalog?

Grace Hill’s learning and development experts thoughtfully designed our course catalogs to include the topics and detailed content that multifamily professionals need, so we do not sell individual courses. Plus, PerformanceHQ offers key features that enhance learning management, engage your team, and make training more enjoyable.

Companies that want to purchase individual credentials and CECs can do so through Visto. However, most clients prefer a more comprehensive approach to their employee development strategy. Grace Hill’s course content is the top choice for multifamily trainers focused on retaining talent and reducing risk; plus our award-winning software saves admins valuable time and effort managing their employee development.

How much does it cost to implement Grace Hill’s Training solution?

It is easy and affordable to get started with Grace Hill’s comprehensive training solution. Our implementation pricing is based on the package you select and the number of units in your portfolio. The standard implementation package starts below $1,000 for clients managing 2,000 units or less.

If your organization needs a more tailored onboarding process, our customized implementation package starting price is $3,500 and includes learning paths designed to fit your company’s specific learning needs. Both packages include the resources and proven onboarding process your team needs to launch a successful training program.

There is no implementation fee for the SkillCat mobile maintenance training.

Do you offer regional or state-specific training or policies?

Many multifamily operators have portfolios that span multiple states, so Grace Hill's training and policies are generally based on federal regulations and are not state-specific.

However, we do offer some content that is designed to meet state-specific requirements, like our Human Trafficking course, our state-specific Sexual Harassment content, and state-specific Fair Housing approvals from Virginia's Department of Professional & Occupational Regulation (DPOR) and Texas Department of Housing & Community Affairs (TDHCA).

Does your training count toward required Continuing Education Credits (CECs)?

Do I need to sign a contract with Grace Hill, and what are the terms?

Yes, all Grace Hill products require a contract under our Master Services Agreement (MSA), which helps ensure a smooth partnership and clear expectations for both parties. Our standard contract length is a minimum of 12 months, though multi-year options are available, which can help secure your rate.

Currently, we do not offer month-to-month terms, as a set contract period allows us to plan resources effectively and invest in continuous product improvements for our clients.

Ready to get started?

Talk to our learning experts today to learn more about our Training solution in PerformanceHQ and how we can help build a program that is right for your organization!

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