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People Performance Drives Property Management Performance

See how supporting your most important asset - your people - reduces operating risk and elevates property performance.

The Grace Hill Advantage

Raising the bar on property and portfolio performance. 

Data shows the more Grace Hill products a company uses in combination, the higher key performance metrics rise above the national average, including resident renewal intention, annual turnover cost savings, and NPS scores. 

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Our Products

Best-In-Class. Built For Better Performance

Click on the products below to learn about our innovative products that are designed to help you elevate property performance, reduce operating risk, and grow top talent.

Training

The leading learning management system in multifamily. Access best-in-class training and administration to equip teams with skills for success

Operating Procedures

Enhanced policy management for operational excellence. Develop, manage and communicate policies and procedures across your organization

Mystery Shopping

Mystery shopping that drives performance. Discover the best way to assess employee effectiveness and measure the customer experience in multifamily

Data & Insights

Survey solutions designed to drive strategic decision-making. Engage stakeholders, turning data into action to fuel community and portfolio performance

Online Reputation Management

ReputationBuilder simplifies your view of the online world with a one-stop repository to help you monitor, manage, and enhance your online reputation.

Our Latest Thinking

A selection of reports, white papers,

e-Books, events, and blog posts from Grace Hill

Events

5 Top Trends in Fair Housing for 2022: Is COVID Now Considered a Disability?

Webinar 5 Top Trends in Fair Housing for 2022: Is COVID Now Considered a Disability? April 12, 2022 Are you equipped to comply with ...
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Modern office building against blue sky

The Data is in the Details: An Inside Look at What Renters Like, Love and Can’t Live Without

Webinar The Data is in the Details: An Inside Look at What Renters Like, Love and Can't Live Without The pandemic caused many renters ...
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How to DIY Your Own Disaster Plan

Webinar How to DIY Your Own Disaster Plan March 22, 2022 Are you tired of the stress and chaos (not to mention cost!) of ...
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Blogs

What You Say Matters: Using Inclusive Language in Multifamily

Our words directly and indirectly impact the people who hear or read them. Upon a recent review of hundreds of apartment community websites across ...
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Award Winning Properties: A Roadmap for Success

On the heels of last month’s annual BOMA International Conference, commercial real estate professionals may be reflecting on the experience, implementing ideas from their ...
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Grace Hill Partners With NAA to Celebrate Apartment Careers Week

Grace Hill is excited to participate in the much-anticipated RPM Careers Week created by the National Apartment Association beginning July 18. Never has there ...
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Serving Over 1,700 Companies Covering a Workforce of Nearly Half a Million

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