People Performance Drives Property Management Performance

See how supporting your most important asset - your people - reduces operating risk and elevates property performance.

The Grace Hill Advantage

Raising the bar on property and portfolio performance. 

Data shows the more Grace Hill products a company uses in combination, the higher key performance metrics rise above the national average, including resident renewal intention, annual turnover cost savings, and NPS scores. 

GH Home — Renewal Intention Graphic-03-1

Our Products

Best-In-Class. Built For Better Performance

Click on the products below to learn about our innovative products that are designed to help you elevate property performance, reduce operating risk, and grow top talent.

Training

The leading learning management system in multifamily. Access best-in-class training and administration to equip teams with skills for success

Operating Procedures

Enhanced policy management for operational excellence. Develop, manage and communicate policies and procedures across your organization

Mystery Shopping

Mystery shopping that drives performance. Discover the best way to assess employee effectiveness and measure the customer experience in multifamily

Data & Insights

Survey solutions designed to drive strategic decision-making. Engage stakeholders, turning data into action to fuel community and portfolio performance

Online Reputation Management

ReputationBuilder simplifies your view of the online world with a one-stop repository to help you monitor, manage, and enhance your online reputation.

Our Latest Thinking

A selection of reports, white papers,

e-Books, events, and blog posts from Grace Hill

UKAA and Grace Hill KingsleySurveys Resident Sentiment Survey

The UK Apartment Association partnered with Grace Hill to conduct a survey to measure and assess the impact of the COVID-19 pandemic on renters’ ...
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Events

Blogs

New Grace Hill + Entrata Integration Streamlines Access to Leading Multifamily Learning & Management Tools

Grace Hill and Entrata have been proud partners since 2018 and currently have over 60 joint clients representing 500K+ units. Together, our companies have ...
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Misstep #4: Failing to Fully Utilize Results

If you’ve been faithfully following our series about missteps in multifamily mystery shopping (and if you haven’t, here’s Misstep #1, Misstep #2, and Misstep ...
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Uplevel Your Leasing With the New Sales Performance Improvement and Coaching Series

Are you ready to take your leasing to the next level? Grace Hill is proud to partner with D2 Demand Solutions to bring you ...
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Our Partners

What’s It Like to Work with Us as Your Talent Management Partner?

Jessica Fern

Jessica Fern

Director of Training & Development
FPI Management

Watch Jessica Fern discuss how Grace Hill is a true partner who fits into FPI Management’s long-term vision.

Serving Over 1,700 Companies Covering a Workforce of Nearly Half a Million

To learn more about our Solution, request a demo

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