People Performance Drives Property Management Performance
See how supporting your most important asset - your people - reduces operating risk and elevates property performance.
The Grace Hill Advantage
Raising the bar on property and portfolio performance.
Data shows the more Grace Hill products a company uses in combination, the higher key performance metrics rise above the national average, including resident renewal intention, annual turnover cost savings, and NPS scores.
Our Products
Best-In-Class. Built For Better Performance
Click on the products below to learn about our innovative products that are designed to help you elevate property performance, reduce operating risk, and grow top talent.
Training
The leading learning management system in multifamily. Access best-in-class training and administration to equip teams with skills for success
Operating Procedures
Enhanced policy management for operational excellence. Develop, manage and communicate policies and procedures across your organization
Mystery Shopping
Mystery shopping that drives performance. Discover the best way to assess employee effectiveness and measure the customer experience in multifamily
Data & Insights
Survey solutions designed to drive strategic decision-making. Engage stakeholders, turning data into action to fuel community and portfolio performance
Online Reputation Management
ReputationBuilder simplifies your view of the online world with a one-stop repository to help you monitor, manage, and enhance your online reputation.
Our Latest Thinking
A selection of reports, white papers,
e-Books, events, and blog posts from Grace Hill
Turning Insights Into Action
Grace Hill's Commercial Solution. Powerful Tools to Identify, Track, and Improve Operational Performance
Learn More 
UKAA and Grace Hill KingsleySurveys Resident Sentiment Survey
The UK Apartment Association partnered with Grace Hill to conduct a survey to measure and assess the impact of the COVID-19 pandemic on renters’ ...
Learn More Events
AIM Conference 2022
Our team enjoyed connecting with other industry leaders and sharing ways to help multifamily organizations attract more residents and boost online reputation. If you ...
Learn More 
Emerging Reputation Management Trends in 2022 and What Multifamily Can Do to Stay Current
We invite you to join Grace Hill’s upcoming webinar, with invited guests, Kristie Polito, Reputation Manager with Security Properties Residential, Dana Hill, Senior Director ...
Learn More 
NAA Apartmentalize Conference 2022
Grace Hill heads up the list of sponsors this year, and we’re excited about the chance to meet with you as we all discover ...
Learn More Blogs
3 Key Strategies to Ensure Effective Policies
Just because many commercial real estate companies are challenged to navigate these unstable times brought on by the pandemic, it doesn’t mean re-setting your ...
Learn More 
Staying Compliant With Fair Housing in an Ever-Changing Environment: What Apartment Operators Need To Know in 2022
Apartment companies’ attention to fair housing training needs to occur during more than just April. And while April is Fair Housing Month, this training ...
Learn More Stay Interviews Can Help Companies Raise Employee Attitudes and Retention Rates
Casual, regular one-on-one meetings help managers and employees develop healthy working relationships. HR departments find that “stay interviews” – those conducted with current employees ...
Learn More Serving Over 1,700 Companies Covering a Workforce of Nearly Half a Million
To learn more about our Solution, request a demo
