Real Estate Technology
That Improves

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Calling all Grace Hill Customers, Don't Miss Performance Summit 2025!

Join us in downtown Fort Worth for expert insights, peer connections, educational sessions. Registration ends July 31st!

We Understand Your Unique Challenges.

As experts in multifamily and commercial real estate technology, we offer solutions designed specifically to help you stay compliant, improve satisfaction, retain top talent, and promote your property.

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Marketing
Improve Brand and Experience

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Maintenance
Reduce Maintenance Costs

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Owners and Operators
Improve Operating Performance

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Human Resources
Retain and Develop Talent

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Training and Development
Offer Training That Resonates

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Risk and Compliance
Mitigate Risk in Your Organization

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Think You Know Grace Hill? Think Again!

In the past year, we’ve rolled out more game-changing solutions and features than ever — and plenty more is on the way.

Explore Our Solutions Beyond Training

Trusted Solutions to Simplify Your Needs

Select a solution below to learn how it can benefit you and your team.

Reputation Management Virtual Leasing & Video Tools Surveys Training Policies Mystery Shopping Credentials &
CECs

Reputation Management

Grace Hill’s enhanced Online Reputation Management (ORM) solution offers a consolidated view of your reviews, listings, and social sites, along with key metrics to help you understand overall performance. Our powerful tool allows you to monitor, protect, and enhance your online brand, helping you attract prospects and retain residents!

More About Reputation Management

Virtual Leasing & Video Tools

Realync’s virtual leasing and video tools help multifamily marketers and property teams create high-quality, customized videos to enhance tours, boost engagement, and streamline resident communication. With one easy-to-use platform, you can capture leads, connect with prospects, and convert more leases—all while keeping residents informed with video updates and tutorials.

More About Realync

Surveys

Gathering accurate data for your properties can be challenging. You can trust KingsleySurveys and our Grace Hill experts for comprehensive survey tools and data analysis, with trusted industry benchmarks proven to increase property performance and NOI for multifamily and commercial real estate organizations.

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Training

Deliver award-winning multifamily training to your team with confidence! Your team deserves Grace Hill’s comprehensive training starting their first day on the job, and you’ll have what you need to develop employees and reduce risk in your organization. Training in PerformanceHQ is easy to administer and fun to complete, letting you focus on what matters most — satisfying residents!

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Policies

Empower your team with comprehensive, industry-specific policies that help get the job done. Unify processes and mitigate risk by ensuring everyone understands job expectations and can easily access policies at any time, on any device. Enjoy easy-to-use admin features that increase employee engagement and policy compliance with less time and effort!

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Mystery Shopping

Backed by more than 35 years of multifamily industry expertise, Grace Hill Mystery Shopping is your trusted guide to performance improvement. Our timely, unbiased evaluations blend technology with assessment best practices to uncover the hidden moments that make or break a lease. And short, upskill training courses help you cultivate a well-versed, proficient leasing team!

More About Mystery Shopping

Credentials &
CECs

Broaden your individual career development and improve your team’s education with Visto, Grace Hill’s partnership with NAAEI. Built for the rental housing industry, Visto streamlines your path to success with affordable credentials and continuing education courses. Plus, our bulk purchasing options allow multifamily leaders to easily invest in employee education programs and improve their team’s skills.

More About Credentials & CECs

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Real Stories, Real Success: Hear From Our Customers

Michael Johnson | Director of Training, AOG Living

Grace Hill's PerformanceHQ is an amazing platform. It takes our teams on a journey that is tailored to their specific needs and wants, with a built-in tour guide that is pushing them to succeed at every turn. We love it!”

Michael Johnson, Director of Training

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Julie Vasic | Director of Human Resources, Bayshore Properties

I cannot recommend Grace Hill enough! The process has been flawless from the beginning, starting when the Grace Hill team was just learning more about Bayshore, to in-person walkthroughs of policies and procedures, and final customization and editing."

Julie Vasic, Director of Human Resources
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Amy Fernandez | Training & Development Manager, Phillips Management Group

Mystery Shopping is a wonderful tool that has helped as I develop and implement our leasing school. I am able to recognize employee strengths while also identifying opportunities for growth. As a result, I have used this knowledge to gear my training towards their needs rather than wasting time on skills that have already been mastered."

Amy Fernandez, Training and Development Manager

I chose Grace Hill not only because of their industry specific platform - they have an amazing support department dedicated to assisting in answering questions quickly. It has been exciting to have a partner who understands our business and employs people who have been in property management positions."

Christie Upp, Director of Training