People Performance Drives Property Management Performance
See how supporting your most important asset - your people - reduces operating risk and elevates property performance.
The Grace Hill Advantage
Raising the bar on property and portfolio performance.
Data shows the more Grace Hill products a company uses in combination, the higher key performance metrics rise above the national average, including resident renewal intention, annual turnover cost savings, and NPS scores.
Our Products
Best-In-Class. Built For Better Performance
Click on the products below to learn about our innovative products that are designed to help you elevate property performance, reduce operating risk, and grow top talent.
Training
The leading learning management system in multifamily. Access best-in-class training and administration to equip teams with skills for success
Operating Procedures
Enhanced policy management for operational excellence. Develop, manage and communicate policies and procedures across your organization
Mystery Shopping
Mystery shopping that drives performance. Discover the best way to assess employee effectiveness and measure the customer experience in multifamily
Data & Insights
Survey solutions designed to drive strategic decision-making. Engage stakeholders, turning data into action to fuel community and portfolio performance
Online Reputation Management
ReputationBuilder simplifies your view of the online world with a one-stop repository to help you monitor, manage, and enhance your online reputation.
Our Latest Thinking
A selection of reports, white papers,
e-Books, events, and blog posts from Grace Hill
UKAA and Grace Hill KingsleySurveys Resident Sentiment Survey
The UK Apartment Association partnered with Grace Hill to conduct a survey to measure and assess the impact of the COVID-19 pandemic on renters’ ...
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Events
The Great Resignation – Finding, Engaging, and Keeping Talent in a Post-COVID Economy
Hiring was challenging before the pandemic; now it feels virtually impossible.
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What Employers Need To Know About the Federal Vaccine Mandate
On September 9, 2021, President Biden announced a forthcoming federal rule that all businesses with 100 or more employees must require every worker to ...
Learn More Blogs
Hiring and Retention: The New Battleground for Multifamily
It’s being called the “Great Resignation.” Many members of the U.S. workforce who left their posts for various reasons during the pandemic have yet ...
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Grace Hill’s Product Suite is More than Just Employee Training
Companies exploring learning management systems (LMS) find Grace Hill to be a comprehensive solution that helps them expand their learning objectives for employees across ...
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It’s Time To Go ‘All-In’ on the Employee Experience
The apartment industry is certainly “all in” when it comes to providing an optimal resident experience. And why shouldn’t it be? Renting as a ...
Learn More Serving Over 1,700 Companies Covering a Workforce of Nearly Half a Million
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