People Performance Drives Property Management Performance

See how supporting your most important asset - your people - reduces operating risk and elevates property performance.

The Grace Hill Advantage

Raising the bar on property and portfolio performance. 

Data shows the more Grace Hill products a company uses in combination, the higher key performance metrics rise above the national average, including resident renewal intention, annual turnover cost savings, and NPS scores. 

GH Home — Renewal Intention Graphic-03-2

Our Products

Best-In-Class. Built For Better Performance

Click on the products below to learn about our innovative products that are designed to help you elevate property performance, reduce operating risk, and grow top talent.


The leading learning management system in multifamily. Access best-in-class training and administration to equip teams with skills for success

Operating Procedures

Enhanced policy management for operational excellence. Develop, manage and communicate policies and procedures across your organization

Mystery Shopping

Mystery shopping that drives performance. Discover the best way to assess employee effectiveness and measure the customer experience in multifamily

Data & Insights

Survey solutions designed to drive strategic decision-making. Engage stakeholders, turning data into action to fuel community and portfolio performance

Online Reputation Management

ReputationBuilder simplifies your view of the online world with a one-stop repository to help you monitor, manage, and enhance your online reputation.

Our Latest Thinking

A selection of reports, white papers,

e-Books, events, and blog posts from Grace Hill


The Anatomy of Disparate Impact

Disparate impact can be a tricky concept to understand, and you may be even more confused now wondering where things stand. In this webinar, ...
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AppFolio Wave Summit

Grace Hill is sponsoring the 2021 AppFolio Wave Summit on May 12-13.  This is a free virtual conference that was inspired by the idea ...
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On-Site Supplier Safety Programs: Managing Risk from a Corporate Perspective

What’s your plan if an accident occurs while a supplier is on-site at one of your communities?
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5 Things Property Managers Can Do to Help Protect the Earth

April 22, 2021 is Earth Day! We know that both businesses and individuals play a role in influencing our planet and the environment that ...
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Join Grace Hill at the 2021 AppFolio Wave Summit

Grace Hill is sponsoring a free virtual conference, the 2021 AppFolio Wave Summit, on May 12-13, and we invite you to ride with us ...
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Grace Hill Celebrates Fair Housing Month With New Fair Housing Boosters and Course Updates

National Fair Housing Month celebrates the passage of the Fair Housing Act in April of 1968. This act made it illegal to discriminate in ...
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Our Partners

What’s It Like to Work with Us as Your Talent Management Partner?

Jessica Fern

Jessica Fern

Director of Training & Development
FPI Management

Watch Jessica Fern discuss how Grace Hill is a true partner who fits into FPI Management’s long-term vision.

Serving Over 1,700 Companies Covering a Workforce of Nearly Half a Million

To learn more about our solutions, request a demo

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