People Performance Drives Property Management Performance

See how supporting your most important asset - your people - reduces operating risk and elevates property performance.

The Grace Hill Advantage

Raising the bar on property and portfolio performance. 

Data shows the more Grace Hill products a company uses in combination, the higher key performance metrics rise above the national average, including resident renewal intention, annual turnover cost savings, and NPS scores. 

GH Home — Renewal Intention Graphic-03-1

Our Products

Best-In-Class. Built For Better Performance

Click on the products below to learn about our innovative products that are designed to help you elevate property performance, reduce operating risk, and grow top talent.

Training

The leading learning management system in multifamily. Access best-in-class training and administration to equip teams with skills for success

Operating Procedures

Enhanced policy management for operational excellence. Develop, manage and communicate policies and procedures across your organization

Mystery Shopping

Mystery shopping that drives performance. Discover the best way to assess employee effectiveness and measure the customer experience in multifamily

Data & Insights

Survey solutions designed to drive strategic decision-making. Engage stakeholders, turning data into action to fuel community and portfolio performance

Online Reputation Management

ReputationBuilder simplifies your view of the online world with a one-stop repository to help you monitor, manage, and enhance your online reputation.

Our Latest Thinking

A selection of reports, white papers,

e-Books, events, and blog posts from Grace Hill

UKAA and Grace Hill KingsleySurveys Resident Sentiment Survey

The UK Apartment Association partnered with Grace Hill to conduct a survey to measure and assess the impact of the COVID-19 pandemic on renters’ ...
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Events

BOMA 2021

Let’s get a handle on things together and discover what’s next for commercial real estate. Stop by Booth 846 to meet our team!
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Benchmark Report Overview 2020: Thriving in an Impossible Year

https://vimeo.com/491842156/2caa9a27a8 We invite you to take a look back at 2020 and plan forward for 2021 utilizing data, insights, and trends generated from various ...
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What’s Behind an Engaging Webinar? Featuring Brent Williams of Multifamily Insiders

Speakers: Brent Williams - Chief Insider, Multifamily Insiders Jay Thompson - Account Manager, Grace Hill Everyone's doing virtual meetings and training these days. But ...
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Blogs

5 New DEI Boosters Now Available in Vision

The national conversation on diversity, equity, and inclusion (DEI) continues to evolve and remain top of mind for organizations in the multifamily housing industry. ...
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In Good Company: 10 More Reasons To Attend Performance Summit

If you’ve registered to attend this year’s Grace Hill Performance Summit, you’ll be in good company. If you haven’t registered, there’s still time! Register ...
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Why Denver Is the Perfect Destination for the Performance Summit

Where else can you go on a 100-brewpub “Beer Trail,” take in 360-degree scenic views in Rocky Mountain National Park, and mix and mingle ...
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Our Partners

What’s It Like to Work with Us as Your Talent Management Partner?

Jessica Fern

Jessica Fern

Director of Training & Development
FPI Management

Watch Jessica Fern discuss how Grace Hill is a true partner who fits into FPI Management’s long-term vision.

Serving Over 1,700 Companies Covering a Workforce of Nearly Half a Million

To learn more about our Solution, request a demo

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