People Performance Drives Property Management Performance
See how supporting your most important asset - your people - reduces operating risk and elevates property performance.
The Grace Hill Advantage
Raising the bar on property and portfolio performance.
Data shows the more Grace Hill products a company uses in combination, the higher key performance metrics rise above the national average, including resident renewal intention, annual turnover cost savings, and NPS scores.
Our Products
Best-In-Class. Built For Better Performance
Click on the products below to learn about our innovative products that are designed to help you elevate property performance, reduce operating risk, and grow top talent.
Training
The leading learning management system in multifamily. Access best-in-class training and administration to equip teams with skills for success
Operating Procedures
Enhanced policy management for operational excellence. Develop, manage and communicate policies and procedures across your organization
Mystery Shopping
Mystery shopping that drives performance. Discover the best way to assess employee effectiveness and measure the customer experience in multifamily
Data & Insights
Survey solutions designed to drive strategic decision-making. Engage stakeholders, turning data into action to fuel community and portfolio performance
Online Reputation Management
ReputationBuilder simplifies your view of the online world with a one-stop repository to help you monitor, manage, and enhance your online reputation.
Our Latest Thinking
A selection of reports, white papers,
e-Books, events, and blog posts from Grace Hill
Events
5 Top Trends in Fair Housing for 2022: Is COVID Now Considered a Disability?
Webinar 5 Top Trends in Fair Housing for 2022: Is COVID Now Considered a Disability? April 12, 2022 Are you equipped to comply with ...
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The Data is in the Details: An Inside Look at What Renters Like, Love and Can’t Live Without
Webinar The Data is in the Details: An Inside Look at What Renters Like, Love and Can't Live Without The pandemic caused many renters ...
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How to DIY Your Own Disaster Plan
Webinar How to DIY Your Own Disaster Plan March 22, 2022 Are you tired of the stress and chaos (not to mention cost!) of ...
Learn More Blogs
What You Say Matters: Using Inclusive Language in Multifamily
Our words directly and indirectly impact the people who hear or read them. Upon a recent review of hundreds of apartment community websites across ...
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Award Winning Properties: A Roadmap for Success
On the heels of last month’s annual BOMA International Conference, commercial real estate professionals may be reflecting on the experience, implementing ideas from their ...
Learn More Grace Hill Partners With NAA to Celebrate Apartment Careers Week
Grace Hill is excited to participate in the much-anticipated RPM Careers Week created by the National Apartment Association beginning July 18. Never has there ...
Learn More Serving Over 1,700 Companies Covering a Workforce of Nearly Half a Million
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