The Latest From Grace Hill

Ready to empower your employees with impactful property management training they will actually enjoy? Here are 10 tips you can implement — regardless of your size or resources.

AI sentiment analysis cuts survey coding from weeks to hours. Learn why dialect, context, and NLP accuracy matter for multifamily and employee feedback.

In this blog, we will explore the disparities between orientation and onboarding, examine what each entails, process why they are essential for retaining talent, and uncover the cost of forgoing these distinct training opportunities.

Discover a better approach to multifamily mystery shopping that delivers real insights, improves leasing performance, and reduces admin burden.

Improving your resident satisfaction survey scores requires focusing on the resident experience using data-driven insights that lead to meaningful action.

Survey participation can be a challenge. Thankfully, there are some best practices for improving survey response rates.

Text/SMS resident surveys help multifamily property managers boost response rates, reach more residents, and get faster, accurate feedback.

Boost leasing team engagement with multifamily marketing contests. Get video contest ideas, prizes, and strategies to drive leasing and resident success.

Apartment marketing ideas for seasonal campaigns and how authentic video marketing can boost leasing, retention, and resident engagement in multifamily.