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How to Make Your Online Reputation Soar in Property Management

Online reputation management, or ORM, is a growing area of interest for property management, so many people are starting to ask the question: What is ORM, and why does it matter?  Online reputation management is how companies protect and improve their reputations. It has become an increasingly important tool for property managers who want to…

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How to Make Your Online Reputation Soar in Property Management

Online reputation management, or ORM, is a growing area of interest for property management, so many people are starting to ask the question: What is ORM, and why does it matter? Online reputation management is how companies protect and improve their reputations. It has become an increasingly important tool for property managers who want to…

Tenant Engagement is Just as Vital in Warehouses

May 6, 2024 | Blog, Property Management, Surveys, Tenant Retention | Andrew J. Nelson

In today’s challenging real estate markets, property managers must take advantage of every opportunity to retain their tenants. Surveys can be an especially effective tool as part of an engagement strategy. Property managers can reduce tenant turnover and even attract new tenants by using tenant surveys to provide the services and amenities most demanded by…

The Art of Followership: The Truth About Leading Effectively

May 1, 2024 | Blog, Career Development & Training | Grace Hill

When you hear the term “followership,” it’s easy to associate it with social media followers. However, it extends far beyond that realm. Followership encompasses the role individuals play within a team structure, operating under the guidance of a leader within their organization. Understanding how to contribute as an effective follower is crucial to your team’s…

What Every Property Manager Needs To Know About Electronic Signatures

April 29, 2024 | Blog, Compliance, Property Management | Grace Hill

In today’s digital world, trust and security are paramount. Whether you’re signing a contract or sending a sensitive document, ensuring its authenticity and integrity is crucial to protect your business. This is where secure, electronic signatures come in. Electronic signatures can play a pivotal role in verifying the signer’s identity and preserving the document’s integrity….

What You Need To Know About Fair Housing Laws And Social Media

April 22, 2024 | Blog, Fair Housing, Reputation Management | Grace Hill

All of your questions regarding social media in the workplace are finally answered.

The Beginner’s Guide to Successful Property Management Social Media

April 16, 2024 | Blog, Fair Housing, Reputation Management | Grace Hill

If you’ve been reluctant to fully embrace social media as a marketing strategy for your property, you’re not alone.

The Bias Blind Spot: Can AI Tools Perpetuate Housing Discrimination?

March 25, 2024 | Artificial Intelligence (AI), Blog, Fair Housing | Grace Hill

Imagine finding your dream apartment but then being rejected by an Artificial intelligence (AI) algorithm with a hidden bias. This reality is the potential downside of AI in multifamily real estate housing. Fueled by the success of ChatGPT, a wave of new AI services like Gemini and Jasper are flooding the market. With an estimated…

4 Innovative Ways To Create a Community Residents Love

February 20, 2024 | Blog, Property Management, Resident Retention | Grace Hill

Creating a community residents love is crucial to the ongoing success and profitability of rental housing. Every property manager wants satisfied residents, which involves more than just collecting rent. Many renters today are looking for a property that can offer a comfortable and healthy environment, along with modern amenities. As competition tightens, multifamily property managers…

Enhancing the Employee and Tenant Experience Through Surveys

February 12, 2024 | Blog, Employee Retention, Surveys, Tenant Retention | Andrew J. Nelson

Nearly four years after the brief but severe COVID-19 recession in the spring of 2020, the U.S. jobs market remains exceptionally strong. The balance of power is firmly tilted toward workers — with little sign of a recession that might swing the power pendulum back to employers. With the national unemployment rate hovering near 50-year…

Stay Interviews Can Help Companies Raise Employee Attitudes and Retention Rates

February 1, 2024 | Blog, Employee Retention, Surveys | Grace Hill

HR departments find that “stay interviews” – those conducted with current employees to gauge the gratification they see in their positions – can be the perfect antidote to exit interviews. Given the surge in job-hopping, particularly post-pandemic, companies say that stay interviews are helping to reduce turnover while increasing production and satisfaction among workers. As…

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