The Latest From Grace Hill

Improving your resident satisfaction survey scores requires focusing on the resident experience using data-driven insights that lead to meaningful action.

Survey participation can be a challenge. Thankfully, there are some best practices for improving survey response rates.

Text/SMS resident surveys help multifamily property managers boost response rates, reach more residents, and get faster, accurate feedback.

Boost leasing team engagement with multifamily marketing contests. Get video contest ideas, prizes, and strategies to drive leasing and resident success.

Apartment marketing ideas for seasonal campaigns and how authentic video marketing can boost leasing, retention, and resident engagement in multifamily.

Discover 8 key leasing agent skills to close leases faster, build trust, win prospects, and boost resident satisfaction.

Learn how to drive awareness, trust, and leads with top-of-funnel multifamily marketing strategies that turn curiosity into leases.

Learn how to craft compelling CTAs for multifamily marketing that increase clicks, conversions, and leases through various communication channels.

Maintenance pros keep communities running — here are five impactful ways to make these essential team members feel seen, heard, and supported.