Customer Support
Grace Hill’s KingsleySurveys has been trusted by CRE organizations for more than 35 years. Our survey solutions and robust reporting help you effectively conduct tenant, employee, or investor assessments and translate the results into actionable insights. With the addition of Policies, you can leverage standard procedures and CRE policies to create a consistent experience across your portfolio and reduce risk in your organization.
Increase Renewals
Mitigate Risk
Retain Employees
Enhance Property Value
Tenant Surveys
Gain objective insights into the tenant experience
- Measure property performance and identify improvement areas.
- Understand tenant satisfaction and uncover renewal risks.
- Increase renewal rates by proactively addressing concerns.
- Prioritize capital expenditures and property enhancements.
- Determine the likelihood of recommending properties and protect your brand.
CRE Policies
Standardize Commercial Policies and Increase Asset Value
- Document procedures and ensure employees understand expectations.
- Policy manuals tailored to your specific property and portfolio needs.
- Manage policies in one location, accessible by everyone, from anywhere.
- Rest assured that policies comply with changing laws and regulations.
"It’s a phenomenal tool to get a good sense of what your tenants are happy with and what can be improved. It’s been incredibly helpful to our tenants and teams."
Amanda Schroeder, Director of Client Engagement & Business Operations, Lillibridge Healthcare Services