Protect Your Company With the Best Defense
The best defense to a Fair Housing claim is to first build a culture that reinforces the principles of the legal requirements. By adopting policies, training, testing, and surveys, you establish a solid foundation of operations that prevents costly errors. Grace Hill has the full Fair Housing suite of solutions you need.
Clearly Define Your Company’s Fair Housing Policies
- Get a jumpstart on building policies with pre-built templates and manuals, saving you weeks of building from scratch.
- Ensure the entire team is on the same page with a hub of instantly accessible policies and forms.
- Give your entire team access to the most up-to-date policies and forms using any device, so there are no mistakes with outdated forms.
Rest Easy Knowing Your Team Is Trained Properly
- Train your team with the best Fair Housing training courses approved by TDHCA and VA DPOR.
- Extend knowledge retention with short booster courses that fit even the busiest onsite schedules.
- Track compliance with a comprehensive admin suite of tools and robust reporting automation.
Confirm Your Team Is Operating As Promised With Mystery Shopping
- Get real-world feedback on the onsite sales process with mystery shopping.
- Use a variety of shop types, from in-person and phone to virtual, to assess your onsite teams.
- Instantly assign recommended booster training courses to improve any low-scoring sections of the shopping report.
Survey Residents Throughout Their Experience
- Rest assured that Fair Housing standards and best practices extend past the sales process.
- Get real resident feedback to catch mistakes or misunderstandings before it blows up into something expensive.
- Enjoy the side effect of better renewals and resident satisfaction through survey feedback and insights from the KingsleySurveys dashboard.
