Customer Support
Environmental, social and corporate governance (ESG) policies have become increasingly important for commercial real estate organizations; some consider these initiatives essential investments. Organizations that focus on environmental improvements benefit in many areas that directly (and indirectly) impact overall portfolio performance. Conducting tenant and employee surveys is one way to increase your GRESB score and enhance your ESG efforts while capturing unbiased data on what matters most to your stakeholders.
Raise ESG Standards
Increase GRESB Score
Improve Tenant Satisfaction
Prioritize Property Investments
How to increase your GRESB score
GRESB framework measures many aspects of an organization’s ESG performance, including corporate policies, assets’ environmental impact, and engagement with stakeholders. Stakeholder surveys are a requirement for GRESB, but organizations can gain an additional point with a third-party engagement program.
KingsleySurveys has been a trusted commercial real estate industry partner for 35 years. Our team of experts helps clients execute successful engagement initiatives and provide the insights and reports needed for GRESB.
Surveys offer essential insight into tenant sentiment
- Gain objective insights into tenant satisfaction.
- Increase renewal rates by proactively addressing concerns.
- Raise ESG standards and increase GRESB score.
- Identify sustainable property enhancements and prioritize capital expenditures.
- Determine the likelihood of recommending properties.
Trusted by CRE Organizations
12 of 15
Largest global investment managers partner with Grace Hill
2.2 Billion
Sq ft managed by commercial clients
120K+
CRE stakeholders surveyed annually
3.5x
More likely to renew lease when satisfied
"They are ALWAYS so quick to respond and really helpful. I enjoy working with the dedicated team assigned to us. They provided the information we needed to report back to our clients and investors, as well as to industry surveys such as GRESB.”
Amy Campero
Senior Operations Manager
Principal Real Estate Investors