Customer Support
PolicyPartner clients can easily upgrade to PerformanceHQ, our new technology platform, with a stress-free transition process! Our updated user interface is intuitive to learn and customizable to fit your needs. Access advanced policy management features that increase employee engagement and compliance while saving you administrative time and effort.
Watch these short clips to see the new features - only available in PerformanceHQ!
Intuitive and Easy to Learn
Performance HQ provides an unparalleled user experience that is easy to learn and can be accessed from any device. With in-app tours that offer users an interactive tour of the platform, they spend less time learning the software and more time sharpening their skills!
New AI Chatbot: Ask Gracie
Gracie is available 24/7 to provide quick, clear responses to any policy-related question! Now available in PerformanceHQ, Gracie delivers precise and consistent answers based on your company's policy content, helping employees save time and avoid mistakes.
Automated Policy Assignments
Protect your company by automatically assigning or excluding policies based on location, position, group, or individual! New rule-based assignments ensure each employee receives the policies that are relevant and specific to their needs.
Promote Compliance
PerformanceHQ collects employee policy acknowledgements using secure electronic signatures, making it easy to establish a digital trail to the exact version of the policy the employee acknowledged and when.
Compliance Reporting
Our new visual dashboards capture real-time compliance performance without running a report! Admins can quickly see policy compliance for specific properties, positions, or individuals in real time.
Enhanced Admin Features
Keep employee data current with seamless SFTP imports and updates directly from your HRIS. Share policy content using Single Sign On (SSO) to authenticate users across technology platforms, saving time and increasing security.
Personalized Experience
Promote policy engagement with personalized employee dashboards. Employees can easily see their required policies on their dashboard, along with newly released or recommended policies. Plus, they can add and access “favorite” policies from their dashboard without having to search.
Upgrading is easy! Here is what you can expect:
Your Success is Our Priority
View and share this upgrade flyer with your team to help them understand the upgrade process from PolicyPartner to Grace Hill’s new Policies in PerformanceHQ.