Customer Support
How inclusive are your communities? You can do all the right things, invest in all the right amenities, and still have a gap in experience.
Even with the most well-intended policy and training programs, your employees and residents may not feel included or like they truly belong in your community. But you won’t know about their personal experience unless you ask. Grace Hill can help.
KingsleySurveys
Comprehensive Survey Tools
- Understand resident and employee sentiment and satisfaction.
- Identify key improvement areas to make your communities more welcoming and inclusive.
- Determine the effectiveness of employee training, tools, and resources.
“Kingsley has been a great addition to our multifamily program. Our associates love the feedback from residents and the opportunity to turn a good experience into a great experience.”
- Heidi Guthrie, Learning Manager, Billingsley Company
Industry-Focused Training Solution
- 600+ training courses available, including diversity, equity, and inclusion (DE&I) which includes disability awareness.
- Leverages adult learning science, short courses, and personalization.
- Modern, user-friendly interface for a better experience.
“Grace Hill is literally our one-stop-shop for all things learning and development. Without the help of Grace Hill’s suite of performance solutions, we would be unable to respond to the ever-evolving landscape of our industry.”
- Diane Tidwell, Director of Property Management, Gumerick Properties
Adaptive Policy Management
- Policies that take you beyond ADA compliance.
- Over 45 DE&I-related policies to choose from.
- Integrates with Vision LMS to link policies with training.
"We’ve been able to streamline our policies and procedures to allow our team members immediate access to consistent, up-to-date information.”
- Jackie Rhone, Senior Managing Director, Greystar
Contact us today for your personalized demo and see how Grace Hill can help you create a more inclusive community experience.