Customer Support
Your Team Deserves Better Training
Learning and development are critical to the success of all properties in the multifamily industry. Grace Hill’s online property management courses offer essential, up-to-date content in an intuitive system that's easy to use and manage. Say goodbye to outdated training—our team monitors industry and regulatory changes, so you stay current effortlessly!
Watch this short video to see a training course preview.
Courses That Go Beyond Basic Compliance
Our extensive library covers compliance, leadership, customer service, and more. All topics are covered to empower your team and elevate their performance. Plus, we leverage learning science to provide an effective and engaging learning experience.
Fair Housing
- Train your team with the best Fair Housing training courses approved by the Texas Department of Housing and Community Affairs (TDHCA) and Virginia Department of Professional and Occupational Regulation (VA DPOR).
- Extend knowledge retention with short booster courses that fit even the busiest onsite schedules.
- Track compliance with a comprehensive admin suite of tools and robust reporting automation.
Talent Development & Retention
When top talent walks out the door, it’s a direct hit to your company’s bottom line. The cost of talent replacement and training is high, but when great people leave, your corporate culture also is in jeopardy. Invest in your people and their development to drive positive results in your business with impactful property management online courses.
Risk Reduction and Compliance
When it comes to compliance and risk reduction, there are three essential areas that a company must address in order to thrive – policies, training, and assessment. By focusing on these crucial elements, businesses can ensure elevated operational efficiency and enhance the performance of their employees.
Achieve a safer and more compliant workplace environment with our certified courses on property management.
More Expert Online Courses for Property Management
Tax Credit
Demystify complicated tax credit program rules to ensure your properties stay in compliance.
Human Trafficking
Learn about human trafficking in multifamily and our responsibility to report suspicious behaviors.
DEI
Create a culture where everyone’s contributions are welcomed and valued.
Assistance Animals
Empower your team to manage assistance animal situations and prevent costly mistakes.
Sexual Harassment
Go beyond compliance and set the standard for a workplace culture of respect and inclusion.
Safety & Maintenance
Help your service teams stay safe on the job with our property management-specific safety series.
Cybersecurity
Ensure your teams are an effective first line of defense to protect your company’s data from cyber crimes.
Mental Health
Employee well-being is critical in retaining staff, improving overall morale, and workplace efficiency.
Consistent Training. Confident Team.
Hear from Ishea Shepherd, Assistant Vice President at AMC Delancey Group, explain how consistent training through Grace Hill has boosted her team’s confidence. With reliable, standardized education, her associates are better equipped to manage their properties and ensure resident satisfaction.