Customer Support
Under-skilled maintenance techs often rely on expensive outside vendors to handle complex repairs. This lack of expertise on the team can also result in multiple work order callbacks, which are both costly and detrimental to customer satisfaction.
Grace Hill’s partnership with SkillCat provides multifamily and commercial property maintenance teams with a broad range of online training designed to mimic hands-on job experience. Conveniently accessed through the mobile app, SkillCat helps maintenance techs know how to get the job done right the first time. By providing your team with essential technical skills and resources, you’ll invest in their career while improving satisfaction and reducing unnecessary repair costs.
Real-Life Simulations
Troubleshooting Tools
On-the-Job Assessements
Onsite Certifications
The SkillCat Advantage
- Offer accredited maintenance training on any mobile device.
- Extensive library of HVAC, Electrical, Plumbing, Appliance Repair & Maintenance courses created by trade professionals.
- Provide an inclusive program with training available in Spanish.
- Help techs achieve and maintain the required EPA training, OSHA, and CPO certifications.
20,000+
EPA Certifications Issued
Satisfy and Delight By
Getting The Job Done Right
- Troubleshooting tools guide techs through challenging repairs.
- 3D simulations help techs complete a variety of maintenance requests the first time.
- Appliance manuals, error code look-ups, checklists, and diagnostic tools provide the support techs need to complete work orders properly.
Reduce Repair Expenses With Effective Maintenance Training
- Underskilled techs rely heavily on (expensive) outside vendors.
- Lack of technical expertise leads to unnecessarily replacing equipment — especially for expensive appliances like HVAC.
- Work order callbacks are costly and impact satisfaction.
ON-DEMAND WEBINAR
Unlocking the Future of Maintenance:
Empower Your Team and Reduce Turnover
Get a tour of the SkillCat mobile app and see what your maintenance team is missing! Watch our on-demand webinar now.
“The tool are a huge help. It shortens the learning curve...everything is in one place. So, that is a tremendous resource for efficiency in the field.”
Trenton Knight
Director of Property Services at Dream Residential Reit (DRR)
“Within a few months, we saw a 10% decrease in vendors.”
Zach McBrein
Regional Asset Manager at Four Star Reality
