Customer Support
Answering online feedback quickly is essential for maintaining a strong online reputation, but crafting the perfect response takes time — especially when balancing other duties onsite.
With Grace Hill's AI-powered tools, marketers can respond in seconds, ensuring replies are polished, professional, and aligned with your property’s brand.
Effortless Online Engagement
Easily manage all your online channels from our single, user-friendly dashboard. Plus, Grace Hill integrates with major providers and social media platforms, including Facebook, Google, Yelp, Apartments.com, and more!
Streamline Responses With AI
Leverage AI to analyze keywords and sentiment within each review and craft personalized, authentic replies. Responses are fully editable, enabling your team to refine and tailor messaging before publishing!
Standardize Your Brand Voice
Build a library of pre-approved, customizable responses, helping your team reply efficiently while maintaining a consistent voice across properties. Plus, ensure quality with an easy-to-manage approval process for responses.
Efficient Review Management
Tackle more feedback in less time without sacrificing personalization. Bulk review responses allow you to select a group of reviews and batch your replies!
Your property’s reputation is too important to ignore, but managing it shouldn’t take up all your time! With Grace Hill’s ORM solution, you can engage renters, protect your brand, and save hours every week.
Explore More Reputation Management Tools and Insights
How To Build a 5-Star Reputation
Spring Into Leasing Success: Maximize Your Marketing ROI With AI-Powered Reputation Management
