Customer Support
Work with CRE experts to improve your portfolio performance.
KingsleySurveys from Grace Hill has been trusted by CRE organizations for 35 years. We understand your organization’s challenges and can help you seamlessly capture accurate data about your properties. Our survey solutions and robust reporting help you analyze tenant, employee, and client sentiments, with in-house experts that help translate the results into actionable insights.
Tenant Surveys
Gain objective insights into the tenant experience
- Understand tenant satisfaction and uncover renewal risks.
- Increase renewal rates by proactively addressing concerns.
- Raise ESG standards and increase GRESB score.
- Prioritize capital expenditures and identify property enhancements.
- Determine likelihood of recommending properties.
Surveys and Benchmarks By Property Type
Office
Industrial
Medical
Retail
Multifamily
Trusted By CRE Organizations
7.3M
Residents surveyed annually
120k+
CRE stakeholders surveyed annually
5 of 6
Largest apartment managers
80%
of largest global investment managers partner with Grace Hill
Gain Critical Insights. Save Critical Time.
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Understand key drivers and correlations within your data.
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Track results as they come in with alert notifications and push reporting capabilities.
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Respond immediately to concerns and develop solutions before it’s too late.
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Work with our experts for industry insights, detailed comparisons, and strategic recommendations.
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Create meaningful action plans that drive performance.
The Kingsley Index
Trusted Industry Benchmarking
- Accurately assess tenant and employee satisfaction.
- Receive an unbiased perspective of your portfolio performance versus your peer group.
- Compare yourself to industry benchmarks by property type, asset class, and geography.
- Customize your index for strategic data in the commercial office, retail, industrial, or medical sectors.
