Customer Support
Are you grappling with high turnover rates within your onsite maintenance teams? You're not alone. This persistent issue significantly impacts overall property performance, leading to dissatisfaction among residents.
It's crystal clear: Ongoing training and support for your maintenance teams are no longer optional — they’re necessary for retaining skilled personnel. Get ready to inspire, elevate, and support your maintenance team like never before with Grace Hill and SkillCat!
In this session, we'll cover:
- Real-Life Simulations
- Troubleshooting Tools
- Extensive Course Catalog
- On-the-Job Assessments
- EPA, OSHA, and CPT Certifications
Take a tour of the SkillCat mobile app and see what your maintenance team is missing!
Our Speakers
Amy Cortez
Vice President of Sales | Grace Hill
Amy Cortez is an experienced sales and operations leader with over 20 years of service in various roles, including SVP/Division Leader, VP of Sales and Marketing, VP of Sales, and Director of Sales and Marketing.
Amy is passionate about understanding her customers’ needs and uses her business knowledge to help guide them to solutions that make a real impact on their business. From her B.S. in Computer Science and deep experience in B2B software sales, Amy specializes in helping her customers overcome their toughest challenges.
Stacey Wolke
Senior Sales Executive | Grace Hill
Stacey Wolke is an experienced sales manager with over 20 years of service in various roles, including Senior Sales Executive, Regional Sales Manager, Inside Sales Manager, and Director of Sales. Throughout her career, Stacey has demonstrated an unwavering commitment to excellence and customer satisfaction.
Her extensive experience spans multiple industries, giving her a versatile perspective and a deep understanding of business dynamics. Stacey believes in partnering with her customers to understand their needs and deliver tailored solutions that drive success for their business.