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Are you willing to pay over $1 million in discrimination claims for emotional support animals?
Lawsuit settlements in just the past few years have reached unprecedented heights. With as many as 61.9% of all reported housing discrimination complaints involving people with disabilities, it’s imperative to leave training to the experts!
Grace Hill provides comprehensive training and policies for assistance animals, Fair Housing, and other compliance topics to ensure your team knows exactly how to handle these situations and prevent costly mistakes.
Assistance, Service, Emotional Support
What’s the Deal With All These Animals?
If you’ve heard any of these terms and still don’t know what’s what — you’re not alone. It’s confusing even for industry veterans, let alone for anyone new to multifamily!
Simply put, the Fair Housing Act (FHA) prohibits discrimination based on disability. It also requires housing providers to make reasonable accommodations for people with disabilities, such as exceptions to no-pet policies or breed restrictions. The FHA uses the term “assistance animals,” but this term also covers “service animals,” “companion animals,” and “emotional support animals.”
The challenge for compliance comes in the form of requests for reasonable accommodations and community policies. Don't leave compliance up to chance.
