Customer Support
It's a fact: hiring is hard. If you want to attract top talent, settling for the status quo just won’t cut it. By taking a measured and thoughtful approach to recruitment — and not being afraid to make changes where needed — you’ll be perfectly positioned for the new year. Learn new ways to answer important questions for your company:
- What do we have to offer that today’s recruits are looking for?
- What qualities are important to look for in a new recruit?
- How do we keep them?
Recruitment Trends and Best Practices Ebook
Download this ebook for tips on how to reimagine recruitment this year!
Attract, Retain, and Develop Top Talent With Grace Hill
Grace Hill is your trusted partner in employee performance. Our comprehensive training and survey solutions help develop your team effectively, ensuring they have the knowledge they need to excel in their roles. Plus, our policy management tools and assessment programs make it easy to ensure full compliance and reduce legal pitfalls. See what Grace Hill can do for your organization!
Stress-Free Onboarding and Training
Onboard new team members while developing long-term employees with virtual or instructor-led training and self-paced online assessments. Grace Hill has the training content and platform you need to enhance your team’s performance!
- Easily create onboarding programs new employees should take.
- Introduce recruits to the multifamily industry with Fair Housing training.
- Save time with automated course assignments by position or location or create a custom group.
Policies That Provide Peace of Mind
Staying on top of regulatory changes is time-consuming, but failure to do so can lead to costly compliance issues. Our centralized platform makes it easy to distribute, track, and ensure acknowledgment of important policies.
Unlike generic solutions, Grace Hill is tailored to the unique needs of the multifamily industry. We do the heavy lifting on policy updates so you can focus on your people and property performance.
Engaging Employee Surveys Deliver Critical Feedback
What you don't know can hurt you. Continually monitor the employee experience with Annual and Pulse Surveys to gain key insights into what is driving, or retracting from, satisfaction and retention.
- Capture and measure employee sentiment KPIs over time.
- Continually benchmark and improve performance.
- Gather unbiased feedback across seven dimensions of employee engagement.
Ensure Consistent Experiences With Mystery Shopping
Grace Hill Mystery Shopping is your trusted guide to performance improvement. Unbiased evaluations blend technology with assessment best practices to uncover the hidden moments that make or break a lease.
Our proven process is designed to give you the assessments you need when you need them:
- Choose the program and shop type that best fits your operation and budget.
- Shoppers simulate real-life scenarios to evaluate your quality of service and the leasing process.
- We provide a comprehensive report that pinpoints your strengths and areas for improvement.