Customer Support
Boost Survey Response Rates With Text/SMS
Make it easier for residents and employees to share feedback with Grace Hill Surveys in PerformanceHQ.
Text messaging continues to be one of the most trusted and convenient ways to respond. It’s especially effective with younger audiences who prefer quick, mobile-friendly communication. When you enable text/SMS delivery for Grace Hill Surveys in PerformanceHQ, you’ll see stronger response rates and richer insights that help you understand current sentiment — with clear recommendations that help your team act on it faster.
Reliable Delivery
Faster Responses
Unified Reporting
GDPR & CCPA Compliant
Enhance Experiences and Boost Response Rates
Short, simple surveys make it easy for residents and employees to share feedback right from their phones. Most people respond to a text message within minutes, which means you’ll capture insights while the experience is still fresh. Use text/SMS delivery to receive stakeholder feedback at key moments and get timely, actionable responses your teams can use right away.
Flexible Delivery Options That Fit Every Scenario
Reach every prospect, resident, and employee, even if you don’t have a current email on file, by sending a quick survey link via text/SMS. This helps you connect with more people, reduce gaps in your data, and ensure every voice has a chance to be heard.
Powerful Reporting in PerformanceHQ
Text/SMS responses flow directly into PerformanceHQ, giving you both qualitative and quantitative data in one place. From portfolio-level rollups to property-level insights, you’ll get a clear view of stakeholder trends, opportunities, and successes — all without manual effort.
