Customer Support
Why settle for ad-hoc mystery shops to assess the performance of your on-site teams? By planning ahead and choosing our Annual & Save mystery shopping program, you can order mystery shops as needed throughout the year and receive discounted rates for each shop.
Order mystery shops as needed throughout the year at discounted rates. Shop specific people in your organization or shop your competitor to understand how you stack up.
- Auto-assigned performance-based training to a limited course library.
- Shop results include quarterly benchmark reports and graphical KPIs.
- Determine shopper demographics for age, student status, etc.
By choosing an annual mystery shopping program, you're not just saving money; you're investing in your customer experience.
How much could switching to the Annual & Save Program save you each year?
Calculate Your Savings When Switching to an Annual Agreement
Unlock Even Greater Benefits
Data shows twice as many large organizations use mystery shopping proactively to measure team performance and improve their business. Growing organizations see it as a strategic advantage, not a one-off fix. Used properly, mystery shopping can positively impact any size company — with a benefit that far exceeds its cost.
While our Annual & Save Program delivers results, clients see the best shop performance with the Quarterly Program. Talk to your Customer Success Manager to find the best fit for your budget and operational needs!