Julie Gardner, Author at Grace Hill

Author Biography

Julie Gardner


What You Don’t Know About Tenant Satisfaction May Be Costing You

October 5, 2021

The impact COVID-19 has had on commercial real estate is significant. However, not all shifts have been negative. According to Forbes, the pandemic has generated some… Read More »

Misstep #4: Failing to Fully Utilize Results

July 14, 2021

If you’ve been faithfully following our series about missteps in multifamily mystery shopping (and if you haven’t, here’s Misstep #1, Misstep #2, and Misstep #3), you… Read More »

Misstep #3: Ignoring ROI Optimization

July 6, 2021

Pause for just a minute. Think about everything you’ve poured your valuable time and budget into: targeted marketing programs; detailed onboarding and mentoring; and developing policies,… Read More »

Misstep #2: Overlooking Company Culture

June 22, 2021

If your company is like so many others, you’ve invested countless hours, dollars, and brain cells building a vibrant corporate culture. That’s because you know a… Read More »

Is Multifamily Mystery Shopping Misunderstood?

June 16, 2021

Multifamily mystery shopping needs a makeover — stat. We at Grace Hill found out first-hand. After more than 20 years of collaborating with multifamily leaders, we’ve… Read More »

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