The market is softening and experts believe this will be the most competitive leasing season in recent years. With more inventory now available, renters have many options and competition is high. Is your team prepared to provide an experience that sets your property apart from the rest?
Training and mystery shopping programs help set your team up for success by ensuring you are delivering a memorable experience for each prospect who visits your community.
Creating positive, consistent experiences
Proactive vs. targeted mystery shops
Make sure your team is at the top of their game this spring!
Attend this session and get your first video mystery shop - on us*!
*New contracts only. Minimum purchase required.
Offer includes one (1) free video shop with purchase of a la carte or quarterly shop program. Must meet minimum purchase requirements. Cannot be exchanged for a different shop type. Limit one per organization. Grace Hill reserves the right to choose the shop market and location to ensure availability.