Customer Support
Introducing Intelligence+
Connected signals, clear direction, and action plans that drive real performance.
Your teams are surrounded by signals, feedback, scores, trends, reports, dashboards, alerts, coming from many different systems and solutions. But when it’s time to act, the hardest questions still linger:
Where do we focus first? What matters most right now? Where can we make the biggest impact?
Most organizations respond to complexity the same way: more data, more reports, more meetings. But insight without shared direction only creates friction, not progress.
Signals alone don’t create clarity. Without a platform to connect signals and set priorities, teams are left guessing where to focus.
Stop Guessing and Start Acting
Intelligence+ is a multifamily solution that takes prioritized performance signals and turns them into clear, structured action. Built into PerformanceHQ, Intelligence+ focuses teams on what matters most right now and generates guided next steps that lead to real performance outcomes.
Once direction is clear, Intelligence+ helps teams follow through with built-in action planning, so tasks can be assigned, tracked, and completed, all in one place.
Whether you're looking to reduce turnover, elevate service, or celebrate success, Intelligence+ makes it easy to turn the signals that power your property into measurable performance improvement.
Prioritized Insights
Guided Recommendations
Built-In Action Plans
See Intelligence+ in Action!
Built for Busy Teams
Intelligence+ removes the manual work that usually follows analysis, so teams can act instead of interpret.
- No more time-consuming reviews
- No spreadsheet debates
- No waiting for someone to “dig in”
Imagine gaining hours back every month; time your teams can reinvest into improving experiences and elevating overall property performance.
“Intelligence+ gave us a clear, data-backed view of resident priorities, showing we needed to improve amenities at a specific community. We leveraged that insight to successfully justify and get a $100,000 capital improvements project approved."
Welton McCrary
Director of Property Management at Perennial Properties
"I love how Intelligence+ turns data into action. The Gracie AI summary on the recommendations is a game-changer; it gives us clear, actionable guidance so we can confidently make improvements that boost resident satisfaction and performance across our portfolio. It's not just a report; it's a playbook for success."
Sara Perry
Director of Brand, Marketing & Customer Experience at HILLS Properties
Organizations that leverage Intelligence+ experience:
Earlier detection of risk and faster
responses to emerging issues.
More consistent execution across teams,
properties, and regions.
Clearer confidence in where to
focus and why.
Intelligence+ makes it easy to go from data to direction.
Built into PerformanceHQ, Intelligence+ builds on a connected, prioritized view of performance, highlighting what’s working, what’s not, and what to do next.
Stop Sifting Through Spreadsheets
Intelligence+ offers prioritized, AI-summarized insights with filters that highlight how your region, property, or category performance stacks up. It’s a smarter, faster way to stay informed and act with confidence across your entire portfolio.
Category Insights Help Focus Efforts
Because signals are already connected and prioritized, Intelligence+ organizes insights by performance category, so you can see exactly what is driving challenges or successes at your properties. Easily assess insights related to:
- Maintenance & Repairs
- Move-In Experience
- Communication & Responsiveness
- Community Management
- Resident Retention
- Prospect Impression
- Employee Engagement
- Leasing
- Compliance
- Training & Development
Turn Insights Into Impact
Each Intelligence+ insight comes with tailored recommendations, like targeted training or operational adjustments, so your team can take meaningful action.
Turn Recommendations Into Results
Insights are only useful if you take action. Intelligence+ includes built-in Action Plans, so you can quickly assign tasks, set deadlines, and track progress — all within PerformanceHQ.
Connected signals. Clear direction. Confident actions.
Find out what your signals are telling you.
More Intelligence+ Tools and Insights
Intelligence+ Preview
Intelligence+ AI-Powered Resident Insights
