Customer Support
Turn Resident Feedback Into Action with Intelligence+
Connected signals, clear direction, and action plans that drive real performance.
Your teams are drowning in data — dashboards, reports, surveys, and alerts — yet the hardest questions remain: Where should we focus first? What matters most now? Most organizations respond with more reports and meetings, but insight without direction only creates more work.
Intelligence+ eliminates guesswork. It connects performance signals from resident surveys and delivers AI-summarized insights, priority recommendations, and built-in action plans so your teams can act with confidence and speed.
How Intelligence+ Works
Prioritized Insights
Understand resident satisfaction drivers and risks at a glance — no spreadsheet battles.
Guided Recommendations
Know exactly what matters most and what to tackle first.
Built-In Action Plans
Assign tasks, set deadlines, and track progress — all in one place.
Built for Busy Teams
Intelligence+ removes the manual work that usually follows analysis, so teams can act instead of interpret.
- No more time-consuming reviews
- No spreadsheet debates
- No waiting for someone to “dig in”
Imagine gaining hours back every month; time your teams can reinvest into improving experiences and elevating overall property performance.
“Intelligence+ gave us a clear, data-backed view of resident priorities, showing we needed to improve amenities at a specific community. We leveraged that insight to successfully justify and get a $100,000 capital improvements project approved."
Welton McCrary
Director of Property Management at Perennial Properties
"I love how Intelligence+ turns data into action. The Gracie AI summary on the recommendations is a game-changer; it gives us clear, actionable guidance so we can confidently make improvements that boost resident satisfaction and performance across our portfolio. It's not just a report; it's a playbook for success."
Sara Perry
Director of Brand, Marketing & Customer Experience at HILLS Properties
Organizations that leverage Intelligence+ experience:
Earlier detection of risk and faster
responses to emerging issues.
More consistent execution across teams,
properties, and regions.
Clearer confidence in where to
focus and why.