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Grace Hill Mystery Shopping Solutions
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5 Key Takeaways for Property Managers From the FTC Ruling on Reviews
In today’s digital landscape, reviews hold significant power, shaping potential residents’ perceptions and influencing their decisions. As a property manager, staying informed about the latest regulations governing online reviews is crucial. The Federal Trade Commission (FTC) recently made headlines with its new ruling on reviews, aimed at ensuring transparency and authenticity. Here are five essential…
How To Boost Resident Engagement Online (Even Without a Full-Time Social Media Team!)
As someone who’s worked both onsite in multifamily communities and now manages Grace Hill’s social media, I can tell you that keeping your residents engaged online can make a huge difference in the overall success of your property. Social media isn’t just about posting pretty pictures — it’s a powerful property management marketing tool for…
The Top 10 Hiring Red Flags You Need To Avoid
As the labor market tightens and employment trends shift, employee retention has increasingly become top-of-mind across all sectors. Multifamily property management is no exception. However, one thing is clear: Your team is the backbone of your success. Your onsite teams are the ones interacting with residents, handling maintenance requests, and ensuring every aspect of your…