Customer Support
Your Partners in Compliance and Performance
Comprehensive Policy Solution Built Specifically for the Multifamily Industry
Policies make it possible for multifamily managers to deliver industry-specific policies using an intuitive platform that is easy for admins to manage. Serving as a central hub of policy information, Grace Hill's policy solutions is accessible at any time by employees using any mobile or desktop device.
Centralize Your Policy Management
- Reduce time and effort delivering new policies.
- Ensure policies are accessible to all employees at any time.
- Find relevant policies and documents with ease.
Our clients benefit from an expert implementation team that works to adapt our extensive catalog of industry-specific policies to meet the needs of their organization.
Grace Hill also provides a dedicated account management team for consultation on how to build, manage, and enhance your company’s compliance and performance using Policies.
PolicyPartner by The Numbers
3 million
Number of apartment units across the US, UK and Canada served by PolicyPartner
200
Number of years’ combined experience of PolicyPartner team
90 (or less)
Number of days it takes to get fully implemented and live across teams
“Making the decision to implement a Policy and Procedure Manual for our company was made so much easier with the help of PolicyPartner. I was working trying to do this on my own and realized just getting a format in place was a huge task.…The process from start to finish has been awesome, and I cannot give praise enough for the team that I worked with and the ease in being able to put it all together. I encourage anyone that is considering the need to rewrite or update, or even implement a new Policy Manual to use Grace Hill!”
Kay Beller
Property Coordinator
Waldron Enterprises, LLC