Customer Support
We know it can be challenging to capture unbiased feedback from your residents, tenants, or employees, but our in-house experts make it easy. We look forward to learning about your business and showing how well-timed surveys can increase property performance and NOI for your organization!
"We achieved success from the start implementing Grace Hill Surveys across our 50+ location portfolio. It worked as promised — and from the start. It’s rare in today’s world what’s promised is delivered. The Grace Hill team delivered for us."
Thomas Stanchack
Director of Sustainability at Stoneweg
“Kingsley is a recognized and leading name in the industry. So when our vendors and tenants get the survey, they know it’s a real request for information; they trust that their participation is not going to be misrepresented.”
Michael Aisner
RPA, LEED AP SVP, Property Management at RXR Realty
“We are rather obsessed with Grace Hill Surveys and use it to drive focus and change in almost everything we do. If it’s not measured with surveys, it must not be that important.”
Brian Ericson
VP of Marketing at Sparrow Partners
“Using Grace Hill Surveys gives us real-time feedback on important milestones of the prospect and resident journey including tours, move-ins, maintenance requests, and the move-out process.”
Patricia DeGasperis
Regional Director of Operations at QuadReal
Explore More Survey Tools & Insights
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7 Critical Factors of Successful Resident and Tenant Satisfaction Surveys
Learn the 7 critical factors for effective resident and tenant satisfaction surveys that boost retention, trust, and portfolio performance.
Perennial Properties
See how Perennial Properties used Grace Hill’s PerformanceHQ and Intelligence+ to turn resident feedback into action and boost performance.