The Art of Onboarding: Building Foundations for Employee Success
Resources

ON-DEMAND WEBINAR

The Art of Onboarding:
Building Strong Foundations for Employee Success

Creating a positive first impression and fostering a welcoming culture is crucial to ensuring new hires start on the right foot. To achieve this, you must clearly articulate the organizational structure; introduce new employees to the company's mission, vision, and values; and provide the necessary tools and resources for success — all from the start. 

By implementing these effective onboarding strategies, companies can transform their onboarding process and quickly turn new hires into high-performing and valuable employees!

5 Effective Onboarding Strategies for Multifamily Teams

1. Prioritize the First Impression

  • Create a Warm Welcome: Make new hires feel valued from day one. This includes introductions to the team, a welcome video or announcement, and a designated mentor or peer buddy.
  • Clear Expectations: Provide a concise job description and clearly outline expectations and goals from the start. This sets the stage for success and reduces confusion.

2. Invest in Employee Engagement

  • Foster a Supportive Environment: Emphasize the company's commitment to employee growth and development.
  • Encourage Open Communication: Regularly check in with new hires (within the first few days, weeks, and months) to address any concerns and provide ongoing support. 
  • Show Appreciation: Recognize and value employee contributions to build a positive and motivating work environment.

3. Develop a Comprehensive Onboarding Process

  • Provide Necessary Resources: Ensure easy access to all essential company information, policies, and tools (e.g., HR documents, software training, etc.).
  • Implement Regular Check-ins: Conduct formal check-ins (e.g., 30-day, 60-day, 90-day reviews) to track progress, address any challenges, and discuss career development goals.
  • Encourage Feedback: Create a culture where employees feel comfortable providing feedback on their onboarding experience and suggestions for improvement.

4. Focus on Employee Development

  • Create a Growth Plan: Work with each new hire to develop a personalized career growth plan that aligns with their professional aspirations.
  • Offer Opportunities for Learning and Development: Provide access to training programs, workshops, and mentorship opportunities to support employee growth.

5. Leverage Technology

  • Utilize HR Technology: Implement HR software or platforms to streamline onboarding processes, track employee progress, and facilitate communication.
  • Embrace Digital Tools: Utilize online resources and communication tools to facilitate knowledge sharing, collaboration, and remote onboarding.
  • Incorporate Employee Surveys: Employee surveys are crucial for refining your onboarding process and enhancing the new hire experience.

By implementing these strategies, organizations can create a strong onboarding foundation that sets new hires up for success, increases employee retention, and fosters a positive and productive work environment.

Our Speakers

lissi daniels

Lissi Daniels
Influence Coach, Educator, Podcast Host, and Inspirational Keynote Speaker

As a national speaker, Lissi Daniels has dedicated over 16 years to the multifamily industry. Lissi has excelled as a leader, supporting teams and driving talent development. With expertise in leadership development, training, and performance evaluation, she is committed to helping individuals thrive in their roles. Lissi's deep love for education and mentoring is evident in her volunteer work with the Apartment Association of Greater Dallas and Tarrant County, where she contributes to the Education Committee and serves on the NAAEI Faculty.

With boundless enthusiasm, Lissi empowers others by sharing her knowledge, motivation, and inspiration. Lissi is an NAAEI Faculty member and graduated with a Bachelor of Arts in Mass Communications from Southwestern Oklahoma State University in 2001.

Stephanie Anderson, Senior Director of Communications & Social Media Content

Stephanie Anderson
Senior Director of Communications and Social Media | Grace Hill

Stephanie is the Senior Director of Communications and Social Media at Grace Hill and has over 17 years of property management experience. She is a leader in multifamily, bringing a unique 360-perspective gained from her previous roles as an operator, a nonprofit association manager, and a supplier partner. Stephanie brings a wealth of knowledge specializing in industry trends, creative marketing, and employee engagement.

Stephanie graduated from Virginia Commonwealth University, majoring in English Literature and Women’s Studies. She also holds a Virginia Real Estate License and is a certified Mental Health First Aid Trainer. Stephanie is a proud graduate of NAA’s Leadership Lyceum and passionate about promoting awareness of human trafficking in rental housing.

More Industry Tools and Insights

Onboarding Done Right: 8 Proven Elements That Empower and Engage

Download our ebook to learn more about building a new onboarding experience at your company!

Move-In Effect: How the ‘Hello’ Impacts the ‘I’ll Stay Longer’

This webinar dives into the psychology of first impressions and reveals how move-in satisfaction equates to long-term resident loyalty.

Top 10 Hiring Red Flags

Download this infographic to explore how you can avoid these 10 hiring mistakes to ensure your team is top-notch.
Scroll to Top