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Career Development & Training

Proactive Partnering

By Grace Hill / September 23, 2020 / Comments Off on Proactive Partnering

Proactive Partnering Your tenant is more than just a lease   In the commercial real estate world, numbers are always top of mind. We think in terms of numbers when calculating portfolio returns (NOI, cap rate, IRR) and also when describing individual properties (square feet, vacancy rate, lease term). But what’s really behind the numbers?  … Read More »

Enhancing Performance Through Continuous Employee Improvement

By Grace Hill / September 23, 2020 / Comments Off on Enhancing Performance Through Continuous Employee Improvement

Enhancing performance through continuous employee improvement Is it a loop or a straight line?   Measuring employee performance and investing in team member development leads to noticeable returns When assessing influences on portfolio outcomes, where do you start? There is more to the results than just income and expenses. Understanding the dynamics behind portfolio performance… Read More »

2019 Training Benchmark Report: Current Trends

By Terra McVoy / November 25, 2019 / 0 Comments

Grace Hill’s 2019 Training Benchmark Report provides insight into current trends in the multifamily industry.

Five Strategies for More Engaging Webinars

By Grace Hill / November 6, 2018 / 0 Comments

Learn tips and techniques for achieving higher participation, energy and information retention during webinars.

Industry Opportunities: Smarter, More Targeted Training

By Grace Hill / February 23, 2018 / 0 Comments

Our recent Multifamily Training Benchmark Report identified multiple opportunities for improving training and becoming more competitive overall.

Training Tip of the Week: Effective Documentation

By Grace Hill / February 16, 2018 / 0 Comments

Documentation is extremely important if you find yourself dealing with an accusation of discrimination.

Training Tip of the Week: The Importance of Explanatory Feedback

By Grace Hill / November 28, 2017 / 0 Comments

Providing explanatory feedback is a critical component of improving learner performance.

Industry Trends: Managing Employee Performance

By Grace Hill / November 20, 2017 / 0 Comments

The majority of multifamily property companies have significant technological opportunity in the area of managing employee performance.

Why is training important for a multifamily property company?

By Grace Hill / November 17, 2017 / 0 Comments

The returns on a good training program are multifold – retain customers, retain employees, reduce risk.

Training Tip of the Week: Transfer Lessons to Your Job

By Grace Hill / November 1, 2017 / 0 Comments

The ability of an employee to successfully apply what was learned in training to his or her job is called transfer.

Training Tip of the Week: Gather Learner Feedback

By Grace Hill / October 24, 2017 / 0 Comments

Gather learner feedback to understand if they find training to be valuable and benefitted from it.

Training Tip of the Week: Creating Effective Learning Assessments

By Grace Hill / October 17, 2017 / 0 Comments

How to develop effective learning assessments for your compliance training program

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