Customer Support
GRESB/ESG
Tenant satisfaction isn’t just a checkbox — it’s a cornerstone for attracting new tenants and retaining current ones, which in turn strengthens the property’s performance and value. However, knowing where to start can be challenging. Tenant surveys are one of the most effective ways to pinpoint what’s working and where improvements are needed. Tailored surveys… Read More »
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In a recent blog, Grace Hill highlighted the challenges of retaining and attracting tenants in today’s increasingly competitive office market. Tenants now prioritize the health and safety of their workplace and can be more selective of their building because there is so much empty space available. In this environment, owners can gain a crucial market… Read More »
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As a real estate owner or operator, if you haven’t been asked about ESG yet, you will be soon. Environmental, social, and governance (ESG) policies, processes, and programs are increasingly viewed as a proxy for good management. ESG efforts often reduce risk and enhance engagement with tenants, residents, employees, community leaders, and investors. As such,… Read More »
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Environmental, Social, and Governance (ESG) is coming at us like a tsunami, according to the top economist at a leading U.S. real estate investment services firm who spoke at a real estate industry conference in January. If you thought 2020 and 2021 were critical years for ESG in real estate, 2022 will be the year… Read More »
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April 22, 2021 is Earth Day! We know that both businesses and individuals play a role in influencing our planet and the environment that we live in. Even small, daily actions can make a massive impact over time. Don’t underestimate the power you have to make a positive change! Here are 5 things property managers… Read More »
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